{"id":1256721,"date":"2017-03-20T08:49:04","date_gmt":"2017-03-20T15:49:04","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-sales-attendees-numbers-not-matching\/"},"modified":"2017-03-22T14:30:45","modified_gmt":"2017-03-22T21:30:45","slug":"ticket-sales-attendees-numbers-not-matching","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-sales-attendees-numbers-not-matching\/","title":{"rendered":"Ticket sales \/ attendees numbers not matching"},"content":{"rendered":"

When we view the list of attendees in the event’s screen we see this:<\/p>\n

Total Tickets Sold: 33
\nComplete: 33
\nTotal RSVPs: 0
\nGoing: 0
\nNot Going: 0
\nDeleted Attendees: 9<\/p>\n

However when we download the list of attendees we get a total of 25. The orders screen shows:<\/p>\n

Total Sales: \u00a31,435.00 (33)
\nCompleted: \u00a31,644.00 (33)
\nProcessing: \u00a30.00 (0)
\nPending Payment: \u00a30.00 (0)
\nCanceled: \u00a30.00 (0)<\/p>\n

My client is getting a little frustrated, rightly so, in that they can’t trust these numbers. I’ve seen at least one old ticket on here with no solution which says the same thing. Is there a fix for this bug? It’s quite fundamental that a system like this shows accurate sales figures.<\/p>\n","protected":false},"template":"","class_list":["post-1256721","topic","type-topic","status-closed","hentry"],"yoast_head":"\nTicket sales \/ attendees numbers not matching -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-sales-attendees-numbers-not-matching\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticket sales \/ attendees numbers not matching -\" \/>\n<meta property=\"og:description\" content=\"When we view the list of attendees in the event’s screen we see this: Total Tickets Sold: 33 Complete: 33 Total RSVPs: 0 Going: 0 Not Going: 0 Deleted Attendees: 9 However when we download the list of attendees we get a total of 25. 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