{"id":1249234,"date":"2017-03-03T12:57:46","date_gmt":"2017-03-03T20:57:46","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/getting-to-the-root-cause\/"},"modified":"2017-03-03T12:57:46","modified_gmt":"2017-03-03T20:57:46","slug":"getting-to-the-root-cause","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/getting-to-the-root-cause\/","title":{"rendered":"Getting to the root cause"},"content":{"rendered":"<p>Hi,<\/p>\n<p>We bought our website from a previous owner in August 2016.  We soon realized we inherited a MESS.  We&#8217;ve fixed everything we could (loads of plugins that were not used, database &#8220;junk&#8221;, a new host   &#8211;  dedicated server, etc).  One thing we (AND our developers) have not been able to fix is our constant problems with the Events Calendar PRO plugin.  We are continually getting 405 errors (not allowed) when updating, deleting and adding events. We see the most problems with reoccurring events.  Looking back at a previous thread on our account (the old owner must have written it), her issue with reoccuring events goes back to May 2015!!!  <\/p>\n<p>Please, we are desperate to get our plugin working correctly!  We&#8217;ve deleted as many old events as we can and are working towards having only 13 months of events in our database.  Can someone please review our account. Let me know if you need our login info.  Please let us know our options b\/c getting 405 errors is just sickening and it feels like no one can help us.  We are loyal customer.  Thank you in advance,<\/p>\n<p>Note: our developer did not there was a problem with Events Calendar plugin but we have not yet been able to fully solve. <\/p>\n<p>Erin (and Stephanie)<\/p>\n","protected":false},"template":"","class_list":["post-1249234","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Getting to the root cause -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/getting-to-the-root-cause\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Getting to the root cause -\" \/>\n<meta property=\"og:description\" content=\"Hi, We bought our website from a previous owner in August 2016. 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