{"id":124674,"date":"2014-03-29T04:53:57","date_gmt":"2014-03-29T11:53:57","guid":{"rendered":"https:\/\/tri.be\/support\/forums\/topic\/removing-tickets-in-order-does-show-in-attendee-list\/"},"modified":"2014-04-15T05:42:20","modified_gmt":"2014-04-15T12:42:20","slug":"removing-tickets-in-order-does-show-in-attendee-list","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/removing-tickets-in-order-does-show-in-attendee-list\/","title":{"rendered":"Removing Tickets in Order does show in Attendee list"},"content":{"rendered":"

Having some strange issues with the Plugin EDD Tickets.<\/p>\n

I’ve created an Event and the Event itself has 4 different ticket types.
\nOne ticket for lunch, one ticket for dinner, one ticket for the actual Event and one ticket for a visit at an office. Each ticket could be seen as representing a “sub-Event” at the actual Event that has been created in the Event Calendar.<\/p>\n

The attendee can choose any combination of which tickets they want to have.<\/p>\n

Now to my strange problem:
\nOne user\/attendee had mistakenly entered two tickets for each of the ticket types, which in total in his “order” is 8 tickets (4 ticket types times 2 tickets per type).
\nNow he asked me to remove one of each ticket type, so that it would only sum up to 4 tickets (one of each ticket type).<\/p>\n

I go into the attendee list from the Event in the back-end of the system.
\nThere I see the Event Summary and the Ticket Sales.
\nI see the order number for the person who made the mistake. Clicking the order number, takes me to a view where I can see the “Payment” for the actual order number.
\nIt shows the customer name etc.<\/p>\n

Below I see the Purchased Downloads. There are 8.
\nI tried to click the REMOVE link and then they disappeared form the list.<\/p>\n

But when I go back to the Event Attendee detail list, it still shows all the “tickets” that user bought. I would assume that this view would show the actual tickets that registered for that attendee, having had the tickets removed here too. Instead, I see all the eight.<\/p>\n

Also, it still has the total counting set wrong, since it does not seem to be subtracting those tickets that I REMOVED in the actual order for that attendee\/customer.<\/p>\n

I am using the plugin wrong or is it actually something not working correctly with the plugin?<\/p>\n

I fear that if this happens to more attendees, I will have a mess trying to sort out how many tickets I actually have available. \ud83d\ude42<\/p>\n

Appreciate help!<\/p>\n

Sincerely,
\n Andreas<\/p>\n","protected":false},"template":"","class_list":["post-124674","topic","type-topic","status-closed","hentry"],"yoast_head":"\nRemoving Tickets in Order does show in Attendee list -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/removing-tickets-in-order-does-show-in-attendee-list\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Removing Tickets in Order does show in Attendee list -\" \/>\n<meta property=\"og:description\" content=\"Having some strange issues with the Plugin EDD Tickets. I’ve created an Event and the Event itself has 4 different ticket types. One ticket for lunch, one ticket for dinner, one ticket for the actual Event and one ticket for a visit at an office. 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