{"id":1244644,"date":"2017-02-23T09:06:42","date_gmt":"2017-02-23T17:06:42","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/re-open-feature-request-to-allow-admins-to-edit-ticket-additional-information\/"},"modified":"2017-02-25T07:43:16","modified_gmt":"2017-02-25T15:43:16","slug":"re-open-feature-request-to-allow-admins-to-edit-ticket-additional-information","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/re-open-feature-request-to-allow-admins-to-edit-ticket-additional-information\/","title":{"rendered":"Re-open feature request to allow admins to edit ticket "Additional Information""},"content":{"rendered":"

There are a few calls to allow admins to edit the “Additional Information” collected during ticket purchase however, the feature request appears to be locked pending additional clarification. I think that the clarification is present but there can be no further up votes for the feature as it appears to be locked.<\/p>\n

Suggestion is at https:\/\/tribe.uservoice.com\/forums\/195723-feature-ideas\/suggestions\/16518778-edit-attendee-meta-information-in-admin-backend<\/p>\n

The need is to allow admins to edit the “Additional Information” that is collected before tickets are added to the cart.<\/p>\n

The scenario is:<\/p>\n

    \n
  1. User sets ticket quantity<\/li>\n
  2. Users enters ticket information (All or partial)<\/li>\n
  3. User adds to cart, pays<\/li>\n
  4. User emails\/contacts admin says “Help me out, change the details on the ticket”<\/li>\n
  5. Admins visits backend of site to make amendment to customers ticket<\/li>\n
  6. Locates ticket in list<\/li>\n
  7. Expands details of ticket<\/li>\n
  8. Presses ‘edit’ to adjust value<\/li>\n
  9. Changes value<\/li>\n
  10. Clicks ‘update’ to replace value in database<\/li>\n<\/ol>\n

    Please see mockup screenshot.
    \nThanks.<\/p>\n","protected":false},"template":"","class_list":["post-1244644","topic","type-topic","status-closed","hentry"],"yoast_head":"\nRe-open feature request to allow admins to edit ticket "Additional Information" -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/re-open-feature-request-to-allow-admins-to-edit-ticket-additional-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Re-open feature request to allow admins to edit ticket "Additional Information" -\" \/>\n<meta property=\"og:description\" content=\"There are a few calls to allow admins to edit the “Additional Information” collected during ticket purchase however, the feature request appears to be locked pending additional clarification. 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