{"id":1243633,"date":"2017-02-22T04:03:38","date_gmt":"2017-02-22T12:03:38","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/"},"modified":"2017-03-01T13:43:33","modified_gmt":"2017-03-01T21:43:33","slug":"custom-field-values-for-attendees-not-saved-to-cart","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/","title":{"rendered":"Custom field values for attendees not saved to cart"},"content":{"rendered":"<p>Hi,<\/p>\n<p>we are building a new version of our web site using your plugins Event Calendar and Event Tickets, and recently (in early Februari) decided to upgrade to their Plus\/Pro versions to support custom attendee fields and WooCommerce-based paid tickets handling. Around that time WordPress was upgraded to v4.7.2, but we are not sure exactly what date.<\/p>\n<p>It worked until some time in mid Februari when saving attendee fields for WooCommerce-based tickets just stopped working. This completely stops our development and tests. I have seen other developers\/users report the same problem to you for at least a month here on your support forums, and we eagerly await a solution from you.<\/p>\n<p>Some more details we have found about the problem to help you:<\/p>\n<ul>\n<li>Attendee field values not saved for any WooCommerce-based tickets when placing orders.<\/li>\n<li>Attendee field values saved correctly for RSVPs.<\/li>\n<li>After entering values for a ticket with a couple of custom fields and pressing the Add to Cart button, arriving at the cart page the woocommerce_session table for the current session contains correct values for attendee_optout and product_id, but no other attendee fields are present. Looking at the request data posted to the cart page, we can see all custom attendee fields posted with correct values, like &#8220;Content-Disposition: form-data; name=&#8221;tribe-tickets-meta[344][1][name]&#8221; (first attendee field &#8220;name&#8221; for the ticket ID 344, all correct) followed by the correct entered field values. After this, the attendee information &#8220;disappears&#8221;\/is not handled.<\/li>\n<li>The ticket and attendees are saved, but with no custom field values. When the user edits the ticket attendee information using the &#8220;My Tickets&#8221; button on the event page, all fields are correctly saved.<\/li>\n<li>Installed: WordPress v4.7.2, WooCommerce v2.6.14, Event Calendar + Pro v 4.4.2, Event Tickets + Plus v 4.4.2, and a few other plugins.<\/li>\n<li>Our site is hosted on MissHosting.com, a Swedish web hotel, using cPanel 62.0.15 and PHP v5.6.30. We can send more detailed info on your request.<\/li>\n<\/ul>\n","protected":false},"template":"","class_list":["post-1243633","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Custom field values for attendees not saved to cart -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Custom field values for attendees not saved to cart -\" \/>\n<meta property=\"og:description\" content=\"Hi, we are building a new version of our web site using your plugins Event Calendar and Event Tickets, and recently (in early Februari) decided to upgrade to their Plus\/Pro versions to support custom attendee fields and WooCommerce-based paid tickets handling. Around that time WordPress was upgraded to v4.7.2, but we are not sure exactly [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/\" \/>\n<meta property=\"article:modified_time\" content=\"2017-03-01T21:43:33+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/\",\"name\":\"Custom field values for attendees not saved to cart -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-02-22T12:03:38+00:00\",\"dateModified\":\"2017-03-01T21:43:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Custom field values for attendees not saved to cart\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Custom field values for attendees not saved to cart -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/","og_locale":"en_US","og_type":"article","og_title":"Custom field values for attendees not saved to cart -","og_description":"Hi, we are building a new version of our web site using your plugins Event Calendar and Event Tickets, and recently (in early Februari) decided to upgrade to their Plus\/Pro versions to support custom attendee fields and WooCommerce-based paid tickets handling. Around that time WordPress was upgraded to v4.7.2, but we are not sure exactly [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/","article_modified_time":"2017-03-01T21:43:33+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/","name":"Custom field values for attendees not saved to cart -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2017-02-22T12:03:38+00:00","dateModified":"2017-03-01T21:43:33+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/custom-field-values-for-attendees-not-saved-to-cart\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Custom field values for attendees not saved to cart"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1243633","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1243633\/revisions"}],"predecessor-version":[{"id":1244143,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1243633\/revisions\/1244143"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1243633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}