{"id":1231999,"date":"2017-02-09T07:05:13","date_gmt":"2017-02-09T15:05:13","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-details-not-collected\/"},"modified":"2017-02-10T11:06:01","modified_gmt":"2017-02-10T19:06:01","slug":"customer-details-not-collected","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-details-not-collected\/","title":{"rendered":"Customer Details not collected"},"content":{"rendered":"<p>We have required information set up on tickets for some of our events. (Type of project, custom lettering, etc.). But for some of the customers, the details are not being collected even though they are set to be required by the ticket, or at least not showing up in the details section of the Attendee list. Any help with how they are buying tickets without filling out the required fields, or why the information isn&#8217;t coming through would be helpful. thanks.<\/p>\n","protected":false},"template":"","class_list":["post-1231999","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Details not collected -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customer-details-not-collected\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Details not collected -\" \/>\n<meta property=\"og:description\" content=\"We have required information set up on tickets for some of our events. 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