{"id":1227817,"date":"2017-02-01T13:58:36","date_gmt":"2017-02-01T21:58:36","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/"},"modified":"2017-02-03T11:20:51","modified_gmt":"2017-02-03T19:20:51","slug":"events-dropping-from-card-bad-payment-processing","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/","title":{"rendered":"Events Dropping From Card &amp; Bad Payment Processing"},"content":{"rendered":"<p>2 big problems in addition to the inventory reduction problem I reported 3-weeks ago.<\/p>\n<p>1.) Items are dropping out of the cart. Customers are able to add an event to the cart; however, upon clicking &#8220;checkout&#8221; the cart is emptied. I&#8217;ve had a customer recreate the scenario live for me while on the phone although I cannot recreate it. It was originally reported on an iPhone 6 device.<br \/>\n2.) Customers selecting cancel from the Paypal page are still having their items show up on the sales report. They are also being sent the event tickets sales confirmation and ticket emails. I&#8217;ve tested this and recreated it multiple times on my own.<\/p>\n<p>I have deactivated all plugins not associated with Event Tickets Plus and still have these problems. Only active plugins include:<br \/>\n-Event Tickets<br \/>\n-Event Tickets Plus<br \/>\n-Events Calendar<br \/>\n-WooCommerce<br \/>\n-WooCommerce Paypal<\/p>\n<p>Theme is Enfold.<\/p>\n","protected":false},"template":"","class_list":["post-1227817","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Events Dropping From Card &amp; Bad Payment Processing -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Events Dropping From Card &amp; Bad Payment Processing -\" \/>\n<meta property=\"og:description\" content=\"2 big problems in addition to the inventory reduction problem I reported 3-weeks ago. 1.) Items are dropping out of the cart. Customers are able to add an event to the cart; however, upon clicking &#8220;checkout&#8221; the cart is emptied. I&#8217;ve had a customer recreate the scenario live for me while on the phone although [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/\" \/>\n<meta property=\"article:modified_time\" content=\"2017-02-03T19:20:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/\",\"name\":\"Events Dropping From Card &amp; Bad Payment Processing -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2017-02-01T21:58:36+00:00\",\"dateModified\":\"2017-02-03T19:20:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Events Dropping From Card &amp; Bad Payment Processing\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Events Dropping From Card &amp; Bad Payment Processing -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/","og_locale":"en_US","og_type":"article","og_title":"Events Dropping From Card &amp; Bad Payment Processing -","og_description":"2 big problems in addition to the inventory reduction problem I reported 3-weeks ago. 1.) Items are dropping out of the cart. Customers are able to add an event to the cart; however, upon clicking &#8220;checkout&#8221; the cart is emptied. I&#8217;ve had a customer recreate the scenario live for me while on the phone although [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/","article_modified_time":"2017-02-03T19:20:51+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/","name":"Events Dropping From Card &amp; Bad Payment Processing -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2017-02-01T21:58:36+00:00","dateModified":"2017-02-03T19:20:51+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/events-dropping-from-card-bad-payment-processing\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Events Dropping From Card &amp; Bad Payment Processing"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1227817","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1227817\/revisions"}],"predecessor-version":[{"id":1229095,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1227817\/revisions\/1229095"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1227817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}