{"id":1212198,"date":"2017-01-01T17:59:13","date_gmt":"2017-01-02T01:59:13","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/additional-license-purchases\/"},"modified":"2017-01-02T08:50:42","modified_gmt":"2017-01-02T16:50:42","slug":"additional-license-purchases","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/additional-license-purchases\/","title":{"rendered":"Additional License Purchases"},"content":{"rendered":"

Hi,<\/p>\n

I’ve noticed we’ve bought 2 x additional licenses by accident that we didn’t need:<\/p>\n

*****32472 = Event Aggregator – Expires: Nov 10th, 2017 – This was accidentally bought at the same time as the 2 other licenses that have the same expiry date of Nov 10th, 2017
\n*****1d42a8 – Event Aggregator – Apr 17th, 2017 – This was accidentally bought at the same time as the 2 other licenses that have the same expiry date of Apr 17th, 2017<\/p>\n

These have not been used, and clearly they have a coinciding expiry with the licenses we did actually use. We are about to purchase 1 x Pro and 1 x Tickets Plus plugins, which have the same value. Just wondering if we can get credits for these?<\/p>\n

We recently logged another ticket where we picked up on 2 other licensing issues and you were able to give us a credit for those, so the same action would be appreciated considering we’ve already paid the money \ud83d\ude42<\/p>\n

Additional License Purchase<\/a><\/p><\/blockquote>\n