{"id":1210131,"date":"2016-12-23T11:50:09","date_gmt":"2016-12-23T19:50:09","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/"},"modified":"2016-12-23T12:04:58","modified_gmt":"2016-12-23T20:04:58","slug":"problems-with-the-auto-email-for-confirming-orders-issuing-tickets","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/","title":{"rendered":"Problems with the auto email for Confirming Orders & Issuing Tickets"},"content":{"rendered":"

1. When the purchase order is not fully completed – for example, when the buyer reaches his paypal page but decides to drop the deal, the system will still send an automatic email to the buyer confirming that \u201cYour order is complete\u201d, followed by another automatic email to the buyer issuing the ticket. <\/p>\n

2. Meanwhile, for the event organiser (the vendor), it shows in the Attendee Report that one additional order is made, even though it is not. Same error shows in the Sales Report too. An automatic email titling “New Customer Order” is also sent to the vendor. There are also other minor errors in the Sales Report (such as number of tickets sold is always 0).<\/p>\n

3. In the ticket issued by the system, there is no contact details of the event organiser (when it’s a repetitive event organiser I suppose). Ideally, the private information (email, phone, even venue) shall be masked or obfuscated in the listed event page, but only shown in the ticket to the buyer when the order is fully completed.<\/p>\n

All these operations are tested in live mode with real paypal accounts.<\/p>\n

Sorry for keeping shooting troubles during the holiday seasons, but I don’t expect any response now. Hopefully I can get some of your supports early next year.<\/p>\n

Happy holidays!<\/p>\n","protected":false},"template":"","class_list":["post-1210131","topic","type-topic","status-closed","hentry"],"yoast_head":"\nProblems with the auto email for Confirming Orders & Issuing Tickets -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Problems with the auto email for Confirming Orders & Issuing Tickets -\" \/>\n<meta property=\"og:description\" content=\"1. When the purchase order is not fully completed – for example, when the buyer reaches his paypal page but decides to drop the deal, the system will still send an automatic email to the buyer confirming that \u201cYour order is complete\u201d, followed by another automatic email to the buyer issuing the ticket. 2. Meanwhile, […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/\" \/>\n<meta property=\"article:modified_time\" content=\"2016-12-23T20:04:58+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/\",\"name\":\"Problems with the auto email for Confirming Orders & Issuing Tickets -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2016-12-23T19:50:09+00:00\",\"dateModified\":\"2016-12-23T20:04:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Community Tickets\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/community-tickets\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Problems with the auto email for Confirming Orders & Issuing Tickets\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Problems with the auto email for Confirming Orders & Issuing Tickets -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/","og_locale":"en_US","og_type":"article","og_title":"Problems with the auto email for Confirming Orders & Issuing Tickets -","og_description":"1. When the purchase order is not fully completed – for example, when the buyer reaches his paypal page but decides to drop the deal, the system will still send an automatic email to the buyer confirming that \u201cYour order is complete\u201d, followed by another automatic email to the buyer issuing the ticket. 2. Meanwhile, […]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/","article_modified_time":"2016-12-23T20:04:58+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/","name":"Problems with the auto email for Confirming Orders & Issuing Tickets -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2016-12-23T19:50:09+00:00","dateModified":"2016-12-23T20:04:58+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/problems-with-the-auto-email-for-confirming-orders-issuing-tickets\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Community Tickets","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/community-tickets\/"},{"@type":"ListItem","position":5,"name":"Problems with the auto email for Confirming Orders & Issuing Tickets"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1210131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1210131\/revisions"}],"predecessor-version":[{"id":1210134,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1210131\/revisions\/1210134"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1210131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}