{"id":1207228,"date":"2016-12-16T17:45:37","date_gmt":"2016-12-17T01:45:37","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/"},"modified":"2016-12-16T17:45:37","modified_gmt":"2016-12-17T01:45:37","slug":"customers-being-logged-out-after-clicking-on-events-calendar","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/","title":{"rendered":"Customers being logged out after clicking on Events Calendar"},"content":{"rendered":"

We have started a ticket with Woo Commerce on this same issue, as our customers login through Woo Commerce My Account.<\/p>\n

Woo Commerce also asked us to report the issue to Events Calendar as well.<\/p>\n

Here is a link for a video which shows what happens: https:\/\/www.dropbox.com\/s\/gewbhscfzwhx0hj\/booking-event.mov?dl=0<\/a><\/p>\n

1. We have tried an alternative WordPress theme,
\n2. We deactivated all the plugins (except Events and Woo Commerce)
\n3. We turned on debug in wp-config file and triggered a log-out, which created this error log:<\/p>\n

[Sat Dec 17 01:23:02.394566 2016] [access_compat:error] [pid 40298] [client 180.76.15.160:55788] AH01797: client denied by server configuration: \/home\/carolel2\/public_html\/
\n[Sat Dec 17 01:22:39.830550 2016] [access_compat:error] [pid 39374] [client 180.76.15.163:53282] AH01797: client denied by server configuration: \/home\/carolel2\/public_html\/
\n[Sat Dec 17 01:21:35.184708 2016] [:notice] [pid 30924] [client 104.138.213.88:47674] mod_hive matched URI http:\/\/www.devondogs.co.uk\/wp-login.php (\/home\/carolel2\/public_html\/wp-login.php) with match 2, referer: http:\/\/www.devondogs.co.uk\/wp-login.php?redirect_to=http:\/\/www.devondogs.co.uk\/event\/lets-play-18dec16\/
\n[Sat Dec 17 00:44:26.438592 2016] [access_compat:error] [pid 43777] [client 180.76.15.159:54444] AH01797: client denied by server configuration: \/home\/carolel2\/public_html\/
\n[Sat Dec 17 00:44:00.883794 2016] [:notice] [pid 40812] [client 109.173.125.248:52044] mod_hive matched URI http:\/\/www.devondogs.co.uk\/wp-login.php (\/home\/carolel2\/public_html\/wp-login.php) with match 2, referer: https:\/\/www.devondogs.co.uk\/myaccount\/%url%%5C
\n[Sat Dec 17 00:43:12.604264 2016] [access_compat:error] [pid 38804] [client 180.76.15.152:45834] AH01797: client denied by server configuration: \/home\/carolel2\/public_html\/<\/p>\n

Can you advise how to rectify this? It causes problems both for our customers trying to book Events, and our staff being logged out of WP-Admin regularly.<\/p>\n

If this is not the correct place to post, can you point us in the right direction?<\/p>\n

Many thanks…<\/p>\n","protected":false},"template":"","class_list":["post-1207228","topic","type-topic","status-closed","hentry"],"yoast_head":"\nCustomers being logged out after clicking on Events Calendar -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customers being logged out after clicking on Events Calendar -\" \/>\n<meta property=\"og:description\" content=\"We have started a ticket with Woo Commerce on this same issue, as our customers login through Woo Commerce My Account. Woo Commerce also asked us to report the issue to Events Calendar as well. Here is a link for a video which shows what happens: https:\/\/www.dropbox.com\/s\/gewbhscfzwhx0hj\/booking-event.mov?dl=0 1. We have tried an alternative WordPress theme, […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/\",\"name\":\"Customers being logged out after clicking on Events Calendar -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2016-12-17T01:45:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Calendar Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Events Calendar PRO\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/events-calendar-pro\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Customers being logged out after clicking on Events Calendar\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customers being logged out after clicking on Events Calendar -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/","og_locale":"en_US","og_type":"article","og_title":"Customers being logged out after clicking on Events Calendar -","og_description":"We have started a ticket with Woo Commerce on this same issue, as our customers login through Woo Commerce My Account. Woo Commerce also asked us to report the issue to Events Calendar as well. Here is a link for a video which shows what happens: https:\/\/www.dropbox.com\/s\/gewbhscfzwhx0hj\/booking-event.mov?dl=0 1. We have tried an alternative WordPress theme, […]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/","name":"Customers being logged out after clicking on Events Calendar -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2016-12-17T01:45:37+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/customers-being-logged-out-after-clicking-on-events-calendar\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Calendar Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/"},{"@type":"ListItem","position":4,"name":"Events Calendar PRO","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/events-calendar-pro\/"},{"@type":"ListItem","position":5,"name":"Customers being logged out after clicking on Events Calendar"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1207228","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1207228\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1207228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}