Ok… maybe I’m missing something. But how do I enter an event registration taken over the phone? I want to enter it via the admin. So I went to woocommerce and “said” add order. Found the event “product” and completed the order. Woocommerce works as expected.<\/p>\n
However, the global stock of available slots for the event is NOT being reduced. There are 15 spots. One was sold online. Then I manually “ordered” 3 taken via the phone. The order is there. The attendees show. Everything looks to be working EXCEPT the global stock of available “slots” is not being reduced. <\/p>\n
So I deleted that admin entered order… and then tried to order via the website, just like a customer would, but using my admin account. But while this also worked (via woocommerce) etc… after manually switching it to status “completed”. I noticed it still did not deduct the “sold” tickets from the global stock. Did this fail because I had to “halt\/cancel the order” payment process – then manually approved it the order via the admin?<\/p>\n
We obviously don’t want to over book the event and more importantly we want the correct number of available slots to show – to show availability is limited. <\/p>\n
Also, now that I’ve tried this a few times, and a few ways, deleting orders – the “totals” for attendees and registrations are off – it appears when you delete an order from woocommerce it is NOT removing that “count” form total attendees. <\/p>\n
We should have 4 attendees and 4 orders. But you can see form the screenshots tickets sold is off. It’s not “deducting” refunded or cancelled tickets. <\/p>\n","protected":false},"template":"","class_list":["post-1203783","topic","type-topic","status-closed","hentry"],"yoast_head":"\n