{"id":1197933,"date":"2016-11-27T00:09:03","date_gmt":"2016-11-27T08:09:03","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/try-to-set-the-status-of-new-ticket-orders-to-complete-not-working\/"},"modified":"2016-11-28T20:59:54","modified_gmt":"2016-11-29T04:59:54","slug":"try-to-set-the-status-of-new-ticket-orders-to-complete-not-working","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/try-to-set-the-status-of-new-ticket-orders-to-complete-not-working\/","title":{"rendered":"Try to set the status of new ticket orders to &quot;complete&quot; &#8211; not working"},"content":{"rendered":"<p>Hi guys,<\/p>\n<p>I have tried to enable the &#8216;Try to set the status of new ticket orders to &#8220;complete&#8221; automatically&#8221; on the Events Tickets Settings tab, but it doesn&#8217;t seem to be doing anything. Can you point me in the right direction? When entering a <a href=\"https:\/\/www.google.nl\/search?sourceid=chrome-psyapi2&amp;ion=1&amp;espv=2&amp;ie=UTF-8&amp;q=%22Try%20to%20set%20the%20status%20of%20new%20ticket%20orders%20to%20%22complete%22%20automatically%22&amp;oq=%22Try%20to%20set%20the%20status%20of%20new%20ticket%20orders%20to%20%22complete%22%20automatically%22&amp;aqs=chrome..69i57.5031j0j7\">search in Google<\/a>, it seems that noone has been able to actually get it to work (fully). All were pointed to different solutions like the &#8216;WooCommerce Auto-Complete&#8221;-plugin or adding custom code to the functions.php (which is not ideal since it would also complete orders that failed or<\/p>\n<p>Now, we still have to manually complete each order. We have payments coming in via the WooCommerce Mollie gateway. There are no other payment options than this gateway. The only way an order should not get a auto-confirm is when it&#8217;s failed (backed out during payment via Mollie). After reading a few other threads, I&#8217;m starting to suspect that this autocomplete-function you&#8217;ve built in, is not working for all payment gateways. As I can imagine, it can be difficult, but it would be so great to have a bit of automation here!<\/p>\n<p>Besides the fact that manual approval of each order is a hassle, it&#8217;s also annoying because the customer gets more mails than we&#8217;d like. Now, we have to send out the &#8216;order confirmation&#8217; mail, a few hours\/days later the &#8216;tickets-mail&#8217; alongside with the &#8216;order confirmed&#8217; mail. It would be great to eliminate one of these mails by auto completing the succesfully paid orders.<\/p>\n<p>Thanks,<br \/>\nHans<\/p>\n","protected":false},"template":"","class_list":["post-1197933","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Try to set the status of new ticket orders to &quot;complete&quot; - not working -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/try-to-set-the-status-of-new-ticket-orders-to-complete-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Try to set the status of new ticket orders to &quot;complete&quot; - not working -\" \/>\n<meta property=\"og:description\" content=\"Hi guys, I have tried to enable the &#8216;Try to set the status of new ticket orders to &#8220;complete&#8221; automatically&#8221; on the Events Tickets Settings tab, but it doesn&#8217;t seem to be doing anything. Can you point me in the right direction? When entering a search in Google, it seems that noone has been able [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/try-to-set-the-status-of-new-ticket-orders-to-complete-not-working\/\" \/>\n<meta property=\"article:modified_time\" content=\"2016-11-29T04:59:54+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/try-to-set-the-status-of-new-ticket-orders-to-complete-not-working\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/try-to-set-the-status-of-new-ticket-orders-to-complete-not-working\/\",\"name\":\"Try to set the status of new ticket orders to &quot;complete&quot; - not working -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2016-11-27T08:09:03+00:00\",\"dateModified\":\"2016-11-29T04:59:54+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/try-to-set-the-status-of-new-ticket-orders-to-complete-not-working\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/try-to-set-the-status-of-new-ticket-orders-to-complete-not-working\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/try-to-set-the-status-of-new-ticket-orders-to-complete-not-working\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Try to set the status of new ticket orders to &quot;complete&quot; &#8211; not working\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Try to set the status of new ticket orders to &quot;complete&quot; - not working -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/try-to-set-the-status-of-new-ticket-orders-to-complete-not-working\/","og_locale":"en_US","og_type":"article","og_title":"Try to set the status of new ticket orders to &quot;complete&quot; - not working -","og_description":"Hi guys, I have tried to enable the &#8216;Try to set the status of new ticket orders to &#8220;complete&#8221; automatically&#8221; on the Events Tickets Settings tab, but it doesn&#8217;t seem to be doing anything. Can you point me in the right direction? 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