{"id":1193475,"date":"2016-11-16T13:55:13","date_gmt":"2016-11-16T21:55:13","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/"},"modified":"2016-11-21T10:37:40","modified_gmt":"2016-11-21T18:37:40","slug":"attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/","title":{"rendered":"Attendee info (name, email, etc) not saving when customer adds it to tickets"},"content":{"rendered":"<p>So we had this issue a few months back, please see previous thread here: https:\/\/theeventscalendar.com\/support\/forums\/topic\/http-error-500-when-trying-to-save-attendee-info\/#post-1165924<\/p>\n<p>We have four attendee info fields, two of which are required (first and last name). Orders have been coming in, yet attendee fname &amp; lname are empty.<\/p>\n<p>I have updated all plugins and have re-applied the temporary fix mentioned in the original thread above.<\/p>\n","protected":false},"template":"","class_list":["post-1193475","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Attendee info (name, email, etc) not saving when customer adds it to tickets -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Attendee info (name, email, etc) not saving when customer adds it to tickets -\" \/>\n<meta property=\"og:description\" content=\"So we had this issue a few months back, please see previous thread here: https:\/\/theeventscalendar.com\/support\/forums\/topic\/http-error-500-when-trying-to-save-attendee-info\/#post-1165924 We have four attendee info fields, two of which are required (first and last name). Orders have been coming in, yet attendee fname &amp; lname are empty. I have updated all plugins and have re-applied the temporary fix mentioned in [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/\" \/>\n<meta property=\"article:modified_time\" content=\"2016-11-21T18:37:40+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/\",\"name\":\"Attendee info (name, email, etc) not saving when customer adds it to tickets -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2016-11-16T21:55:13+00:00\",\"dateModified\":\"2016-11-21T18:37:40+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Attendee info (name, email, etc) not saving when customer adds it to tickets\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Attendee info (name, email, etc) not saving when customer adds it to tickets -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/","og_locale":"en_US","og_type":"article","og_title":"Attendee info (name, email, etc) not saving when customer adds it to tickets -","og_description":"So we had this issue a few months back, please see previous thread here: https:\/\/theeventscalendar.com\/support\/forums\/topic\/http-error-500-when-trying-to-save-attendee-info\/#post-1165924 We have four attendee info fields, two of which are required (first and last name). Orders have been coming in, yet attendee fname &amp; lname are empty. I have updated all plugins and have re-applied the temporary fix mentioned in [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/","article_modified_time":"2016-11-21T18:37:40+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/","name":"Attendee info (name, email, etc) not saving when customer adds it to tickets -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2016-11-16T21:55:13+00:00","dateModified":"2016-11-21T18:37:40+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/attendee-info-name-email-etc-not-saving-when-customer-adds-it-to-tickets\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Attendee info (name, email, etc) not saving when customer adds it to tickets"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1193475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":2,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1193475\/revisions"}],"predecessor-version":[{"id":1195413,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1193475\/revisions\/1195413"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1193475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}