{"id":1179633,"date":"2016-10-19T20:23:31","date_gmt":"2016-10-20T03:23:31","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-tickets-plus-attendee-information-missing\/"},"modified":"2016-10-21T08:43:27","modified_gmt":"2016-10-21T15:43:27","slug":"event-tickets-plus-attendee-information-missing","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-tickets-plus-attendee-information-missing\/","title":{"rendered":"Event Tickets Plus Attendee Information Missing"},"content":{"rendered":"<p>We are utilising Event Tickets Plus (version 4.1.2) with The Events Calendar (version 4.1.3) and WooCommerce 2.5.5 to sell tickets on our site.<\/p>\n<p>Together with the ticket information, we have a set of custom fields which are required. This includes a waiver and other details.<\/p>\n<p>However, what we have found is this custom field information is not captured for some of the attendees who have completed the purchase. It is captured for other attendees.<\/p>\n<p>Can you please advise why this ticketing information\u2019s missing? How can we retrieve the missing information for those who have already purchased the tickets and how can we make sure that this information is captured for all future attendees?<\/p>\n","protected":false},"template":"","class_list":["post-1179633","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Event Tickets Plus Attendee Information Missing -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-tickets-plus-attendee-information-missing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Event Tickets Plus Attendee Information Missing -\" \/>\n<meta property=\"og:description\" content=\"We are utilising Event Tickets Plus (version 4.1.2) with The Events Calendar (version 4.1.3) and WooCommerce 2.5.5 to sell tickets on our site. Together with the ticket information, we have a set of custom fields which are required. This includes a waiver and other details. 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Together with the ticket information, we have a set of custom fields which are required. This includes a waiver and other details. 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