{"id":1177801,"date":"2016-10-17T11:16:15","date_gmt":"2016-10-17T18:16:15","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/facebook-legacy-import-timeout\/"},"modified":"2016-10-17T11:16:15","modified_gmt":"2016-10-17T18:16:15","slug":"facebook-legacy-import-timeout","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/facebook-legacy-import-timeout\/","title":{"rendered":"Facebook Legacy Import Timeout"},"content":{"rendered":"

Hello, you beautiful people. Congrats on the new release! <\/p>\n

I’m using Eventica WordPress Theme v1.9.0<\/a> (latest version – released Aug 9, 2016) from Themeforest. <\/p>\n

With this new update from ya’ll, the Facebook Imports page (Events > Legacy Import > Facebook) times out after roughly 5 minutes attempting to load the imports page. It defaults to a blank white page and this url: [website(dot)com]\/wp-admin\/edit.php?post_type=tribe_events&page=events-importer&tab=facebook<\/strong><\/p>\n

I checked through the support forms. I don’t think it has to do with the number of Facebook pages – I’ve got it set to around 25 – 30 and worked before the previous update – no further pages have been added since long before this update. <\/p>\n

Things to note – <\/strong>it looks like you pushed two versions of the update out. The legacy import worked perfectly after the first update but begin failing after the second. <\/p>\n

Edit – the white page o’ death now displays this message: 504 Gateway Time-out. The server didn’t respond in time.<\/strong><\/p>\n

Troubleshooting:<\/strong>
\n– I implemented the 2015 theme and it follows the same path – endless loading > timeout
\n– begrudgingly disabling plugins does not correct the issue either <\/p>\n","protected":false},"template":"","class_list":["post-1177801","topic","type-topic","status-closed","hentry"],"yoast_head":"\nFacebook Legacy Import Timeout -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/facebook-legacy-import-timeout\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Facebook Legacy Import Timeout -\" \/>\n<meta property=\"og:description\" content=\"Hello, you beautiful people. Congrats on the new release! I’m using Eventica WordPress Theme v1.9.0 (latest version – released Aug 9, 2016) from Themeforest. 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