{"id":1177378,"date":"2016-10-15T22:58:57","date_gmt":"2016-10-16T05:58:57","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/the-ticket-with-id-xxxxxx-has-already-been-checked-in\/"},"modified":"2016-10-21T11:19:10","modified_gmt":"2016-10-21T18:19:10","slug":"the-ticket-with-id-xxxxxx-has-already-been-checked-in","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/the-ticket-with-id-xxxxxx-has-already-been-checked-in\/","title":{"rendered":"&quot;The ticket with ID XXXXXX has already been checked in.&quot;"},"content":{"rendered":"<p>Hi EC,<\/p>\n<p>First of all, the plugins you guys have put together are not just awesome, but are completely a joy to work with! However, I&#8217;m having one slight problem with Community Tickets which goes a little something like this&#8230;<\/p>\n<p>When a user creates a new event on our site with a paid ticket through WooCommerce and somebody buys it, each time we attempt to scan the QR code, we are taken to the WordPress Dashboard and given the message &#8220;The ticket with ID XXXXXX has already been checked in.&#8221; even when the QR code has never been scanned before.<\/p>\n<p>This is where it starts to get a bit strange &#8211; from here, on the backend of the site, we see the user actually has been recorded as being checked in. However, on the organiser&#8217;s front-end attendee&#8217;s page, this change does not replicate and the user is still marked as having not arrived. This is where we want the organiser to be viewing attendees, and thus keeping access to the back-end as minimal as possible (QR scanner is logged into an account named &#8216;Scanner&#8217; set up with contributor role giving only the lowest access possible to scan tickets).<\/p>\n<p>&#8212; another minor issue &#8212;<\/p>\n<p>Also on the front-end attendees page, the organiser can check-in and undo check-ins using the button on the right. However the buttons on the left offering the same feature, as well as selecting and attempting to do them in bulk, do not work at all.<\/p>\n<p>Attached are a few images which show my problem.<\/p>\n<p>Looking forward to hearing from you!<\/p>\n","protected":false},"template":"","class_list":["post-1177378","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>&quot;The ticket with ID XXXXXX has already been checked in.&quot; -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/the-ticket-with-id-xxxxxx-has-already-been-checked-in\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"&quot;The ticket with ID XXXXXX has already been checked in.&quot; -\" \/>\n<meta property=\"og:description\" content=\"Hi EC, First of all, the plugins you guys have put together are not just awesome, but are completely a joy to work with! 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