Hi there,<\/p>\n
I was looking through the knowledge base and came across the feature to add custom fields for attendee information.
\nUnfortunately I can’t seam to add the custom fields since the button is not responding. By clicking on the text part of the field or the + nothing is working.<\/p>\n
I have tried this for existing tickets and created a new ticket, still the same issue. <\/p>\n
So I changed my theme to default and now it’s working, I can add the custom fields. But for this to be user friendly enough I can’t change themes every time I create ticket. I am aware of the fact that I can save field settings, but they change which every event so that doesn’t really help. With odd 500 Events per year thats just too much of a hassle.<\/p>\n
How is it in anyway possible that the theme causes this problem since I am working in the backend??<\/p>\n
I have searched the support forum and couldn’t find anyone with a similar issue. I am using the Jupiter 5 Theme, just for info.<\/p>\n
You guys have been really helpful in the past, more than I’m sued too. Would really appreciate some help here.
\nHope I’m not pushing it too far \ud83d\ude42 Thanks a bunch!<\/p>\n
Regards
\nIngo<\/p>\n","protected":false},"template":"","class_list":["post-1163829","topic","type-topic","status-closed","hentry"],"yoast_head":"\n