{"id":1163285,"date":"2016-09-13T02:32:30","date_gmt":"2016-09-13T09:32:30","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/few-errors-extra-fields-not-showing-up-cant-add-to-basket\/"},"modified":"2016-09-13T02:32:30","modified_gmt":"2016-09-13T09:32:30","slug":"few-errors-extra-fields-not-showing-up-cant-add-to-basket","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/few-errors-extra-fields-not-showing-up-cant-add-to-basket\/","title":{"rendered":"Few errors: Extra fields not showing up + Can&#039;t add to basket"},"content":{"rendered":"<p>Hi, <\/p>\n<p>I&#8217;m using the Event Tickets Plus with Woocommerce on a site. I&#8217;m having 2 problems that I think might be related and I think are because of the theme being used. The client doesn&#8217;t want to change theme so I have to find a away to solve them.<\/p>\n<p>When the quantity of the ticket is changed on the event page, the additional fields should pop up (like they do on the default wordpress theme) but they don&#8217;t on this theme they stay hidden. And as the field is required I think it causes an error once you add to basket as it doesn&#8217;t add the ticket it just gives an error of: &#8220;<strong>This information is required.<\/strong>&#8221; so it&#8217;s not currently possible to add a ticket to the woocommerce basket.<br \/>\nWhat needs to happen on the quantity change for Event Ticket Plus to show additional fields? Is it a javascript event that needs capturing?<br \/>\nAt the moment the tickets are also not showing up in the basket even when there&#8217;s no additional fields. We have the same setup on a dev server and it works fine, so I think it must be the theme. But I need help finding out what it is that needs fixing in the theme!<\/p>\n","protected":false},"template":"","class_list":["post-1163285","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Few errors: Extra fields not showing up + Can&#039;t add to basket -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/few-errors-extra-fields-not-showing-up-cant-add-to-basket\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Few errors: Extra fields not showing up + Can&#039;t add to basket -\" \/>\n<meta property=\"og:description\" content=\"Hi, I&#8217;m using the Event Tickets Plus with Woocommerce on a site. I&#8217;m having 2 problems that I think might be related and I think are because of the theme being used. The client doesn&#8217;t want to change theme so I have to find a away to solve them. When the quantity of the ticket [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/few-errors-extra-fields-not-showing-up-cant-add-to-basket\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/few-errors-extra-fields-not-showing-up-cant-add-to-basket\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/few-errors-extra-fields-not-showing-up-cant-add-to-basket\/\",\"name\":\"Few errors: Extra fields not showing up + Can&#039;t add to basket -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2016-09-13T09:32:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/few-errors-extra-fields-not-showing-up-cant-add-to-basket\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/few-errors-extra-fields-not-showing-up-cant-add-to-basket\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/few-errors-extra-fields-not-showing-up-cant-add-to-basket\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Few errors: Extra fields not showing up + Can&#039;t add to basket\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Few errors: Extra fields not showing up + Can&#039;t add to basket -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/few-errors-extra-fields-not-showing-up-cant-add-to-basket\/","og_locale":"en_US","og_type":"article","og_title":"Few errors: Extra fields not showing up + Can&#039;t add to basket -","og_description":"Hi, I&#8217;m using the Event Tickets Plus with Woocommerce on a site. I&#8217;m having 2 problems that I think might be related and I think are because of the theme being used. The client doesn&#8217;t want to change theme so I have to find a away to solve them. 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