{"id":1155840,"date":"2016-08-25T09:06:16","date_gmt":"2016-08-25T16:06:16","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/importer-not-adjusting-for-utc\/"},"modified":"2016-08-25T09:06:16","modified_gmt":"2016-08-25T16:06:16","slug":"importer-not-adjusting-for-utc","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/importer-not-adjusting-for-utc\/","title":{"rendered":"Importer NOT Adjusting For UTC"},"content":{"rendered":"<p>Argh! We included Events Calendar Pro with Filter Bar and Importer. Have configured over one dozen iCal feeds and realize that the times are wrong. Below is the source from my iCal feed:<br \/>\nBEGIN:VEVENT<br \/>\nCATEGORIES:PTF event<br \/>\nDESCRIPTION:Confirmation #:  8793788\\nDescription:  PTF Family Fun Night at<br \/>\n  Orr Family Farm. PS-4th grade families. http:\/\/www.orrfamilyfarm.com\/\\nCo<br \/>\n ntact Name:  Sarah Roberts\\nContact Number:  (405) 323-6736\\nContact Email<br \/>\n :  sarah.roberts@inasmuchfoundation.org\\nEvent Details:  http:\/\/public.ser<br \/>\n viceu.com\/calendar\/EventDetails.asp?OrgKey=d2ce7f80-931f-44f2-ad5f-d994c09<br \/>\n 97643&amp;EventID=8793788&amp;OccID=349682880\\n<br \/>\nDTEND:20161012T020000Z<br \/>\nDTSTAMP:20160419T150249Z<br \/>\nDTSTART:20161011T220000Z<br \/>\nLOCATION:<br \/>\nRELATED-TO:8793788<br \/>\nRESOURCES:<br \/>\nSEQUENCE:1604191602<br \/>\nSUMMARY:PS\/LS Orr Family Farm Family Fun Night<br \/>\nUID:349682880<br \/>\nURL:HTTP:\/\/PUBLIC.SERVICEU.COM\/CALENDAR\/EVENTDETAILS.ASP?ORGKEY=D2CE7F80-93<br \/>\n 1F-44F2-AD5F-D994C0997643&amp;EVENTID=8793788&amp;OCCID=349682880<br \/>\nEND:VEVENT<\/p>\n<p>This is the link to the event as it was imported on our website:<br \/>\nhttp:\/\/crossingsschool.org\/event\/psls-orr-family-farm-family-fun-night\/<\/p>\n<p>I have researched so much that I can&#8217;t even understand how it might be adjusting for time zones, etc.<\/p>\n<p>PLEASE HELP!<\/p>\n<p>We are in the central time zone, central daylight time. Start and end times should take the UTC time received in our import file and subtract 5 hours. If this was working correctly, then the start time for our event would correctly be 5:00 and end time would correctly be 9:00 pm. I&#8217;ve imported the .ics file into a Google calendar and it makes the adjustment just fine.<\/p>\n<p>Please let me know if I&#8217;ve overlooked a setting on my site or server somewhere. I&#8217;ve looked high and low but my increasing panic might have caused me to overlook something.<\/p>\n<p>This is the ICS feed configured in The Events Calendar Importer:<br \/>\nhttp:\/\/api.serviceu.com\/rest\/events\/occurrences?departmentIds=69387&#038;nextDays=300&#038;orgKey=d2ce7f80-931f-44f2-ad5f-d994c0997643&#038;format=iCal<\/p>\n<p>Attached is the source ICS file from our master calendar system, ServiceU.<\/p>\n","protected":false},"template":"","class_list":["post-1155840","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Importer NOT Adjusting For UTC -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/importer-not-adjusting-for-utc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Importer NOT Adjusting For UTC -\" \/>\n<meta property=\"og:description\" content=\"Argh! We included Events Calendar Pro with Filter Bar and Importer. Have configured over one dozen iCal feeds and realize that the times are wrong. Below is the source from my iCal feed: BEGIN:VEVENT CATEGORIES:PTF event DESCRIPTION:Confirmation #: 8793788nDescription: PTF Family Fun Night at Orr Family Farm. PS-4th grade families. http:\/\/www.orrfamilyfarm.com\/nCo ntact Name: Sarah RobertsnContact [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/importer-not-adjusting-for-utc\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/importer-not-adjusting-for-utc\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/importer-not-adjusting-for-utc\/\",\"name\":\"Importer NOT Adjusting For UTC -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2016-08-25T16:06:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/importer-not-adjusting-for-utc\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/importer-not-adjusting-for-utc\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/importer-not-adjusting-for-utc\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Calendar Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Aggregator\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/event-aggregator\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Importer NOT Adjusting For UTC\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Importer NOT Adjusting For UTC -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/importer-not-adjusting-for-utc\/","og_locale":"en_US","og_type":"article","og_title":"Importer NOT Adjusting For UTC -","og_description":"Argh! We included Events Calendar Pro with Filter Bar and Importer. Have configured over one dozen iCal feeds and realize that the times are wrong. Below is the source from my iCal feed: BEGIN:VEVENT CATEGORIES:PTF event DESCRIPTION:Confirmation #: 8793788nDescription: PTF Family Fun Night at Orr Family Farm. 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