{"id":1150407,"date":"2016-08-11T01:26:09","date_gmt":"2016-08-11T08:26:09","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/additional-fields-arent-shown-in-the-list-and-export-issues-plus-questions\/"},"modified":"2016-08-22T19:23:51","modified_gmt":"2016-08-23T02:23:51","slug":"additional-fields-arent-shown-in-the-list-and-export-issues-plus-questions","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/additional-fields-arent-shown-in-the-list-and-export-issues-plus-questions\/","title":{"rendered":"Additional fields aren’t shown In the list and export issues plus questions"},"content":{"rendered":"

Hello,<\/p>\n

I want to export the information from all the attendees for a specific event as it is explained inside the threads which are shown down below. But I have few major issues which are preventing me from taking the information from the attendees.<\/p>\n

add-ticket-fieldset-to-exported-attendee-list<\/a><\/p>\n

Original post:
\nWhen we export the attendee list from the Events section within the dashboard, all custom fields that have been created in the Ticket Fieldset to capture additional information on the ticket, are in exported in the CSV file.<\/p><\/blockquote>\n

list-attendees\/<\/a><\/p>\n

Hi there,<\/p>\n

I\u2019m thinking of using the plugin Pro with the Tickets plugin for a client, but have one question: I need the client to be able to put in the following information during the booking process:
\n\u2013 name person who\u2019s booking
\n\u2013 email person booking
\n\u2013 company name
\n\u2013 number of tickets
\n\u2013 name attendee 1
\n\u2013 email attendee 1
\n\u2013 function attendee 1
\n\u2013 name attendee 2
\n\u2013 email attendee 2
\netc<\/p>\n

Geoff
\nJuly 25, 2016| Permalink
\nCORRECT ANSWER
\nHello @klokwerk,<\/p>\n

Yes, that flow is definitely possible when using both Event Tickets and Event Tickets Plus together. Event Tickets Plus allows you to set custom registration fields for attendees to complete and will ask for those fields to be completed for each ticket that is being purchased in the transaction.<\/p>\n

Once the information has been collected, it is available in a report in WordPress that can be exported or emailed.<\/p>\n

Does this help answer your questions? Please let me know. ?<\/p>\n

Cheers,
\nGeoff<\/p><\/blockquote>\n

First of all<\/strong>: The feautures which are written in these topics aren’t available in my situation.
\nWhen I have custom fieldsets in the ticket I cannot find the additional information as it is explained in topic
\nmanaging-your-orders-and-attendees<\/a>\/ ) “View Details link on the Attendee list.” is written that can show up the additional information but,
\nwhen I press it nothing happens. Even I cannot find it elsewhere. The information isn’t sent also to the email confirmations. Nowhere can be found.
\nNote: I have wrote the fields description in Bulgarian. This maybe will be useful for future investigation.<\/p>\n

Second:<\/strong> I am trying to export the attendee information which is Bulgarian except the email addresses and what is seen for the bulgarian letters is only this: “\u0421\u201a\u0420\u00b5\u0421\u0403\u0421\u201a \u0421\u201e\u0420\u0451\u0420\u2116\u0420\u00bb\u0420\u0491 \u0420\u0457\u0421\u0402\u0420\u0455\u0420\u00b1\u0420\u00b0 \u0420\u00b1\u0420\u0456” which isn’t human readable. I am attaching test export file inside the ticket. Even the additional information isn’t included inside the export. What is wrong with the export process to not show the bulgarian language?<\/p>\n

Third:<\/strong> This patch maybe isn’t working. The additional information isn’t visible at all.As it is explained by Geoff it seems that the issue is fixed with some of the newest releases.:<\/p>\n

Geoff
\nJune 22, 2016|\u00a0Permalink
\nHey there,
\nJust want to drop a quick note in here to let you know that Event Tickets Plus 4.2.1 is about to release any moment and it will include a patch for this issue. Please update and let us know if you continue to hit any trouble.
\nThanks so much for your patience while we worked on this!
\nCheers,
\nGeoff<\/p>\n

From <https:\/\/theeventscalendar.com\/support\/forums\/topic\/we-cant-export-all-the-attendee-info\/><\/p><\/blockquote>\n

Forth:<\/strong> I want to include inside the attendee list city\/adress field which is taken by the Billing information in the checkout of the purchase. How to make it as a column to be included in the export csv files?<\/p>\n

5th<\/strong> Is there a way how to customize what is shown in the attendee list?<\/p>\n

6th<\/strong> I have imported the code snippet which is given in the below shown link, but nothing changes.
\nwe-cant-export-all-the-attendee-info\/<\/a><\/p>\n

Geoff B.<\/p>\n

June 9, 2016| Permalink
\nGood evening Juan and welcome to the Events Calendar Support forum!
\nThank you for reaching out to us and providing your system information.<\/p>\n

We are sorry to hear about the inconvenience caused by the missing information.
\nI would love to help you with this topic.<\/p>\n

This is currently logged as a bug and we are looking to release a fix in our next maintenance release.<\/p>\n

The good news is that in the meantime, you could apply the following code snippet inside the functions.php file of your WordPress theme or Child Theme.<\/p>\n

https:\/\/gist.github.com\/GeoffEW\/25e98c2dddac3d67a02d2e8e4c8da813
\nLet me know if that helps.
\nHave a great day!
\nGeoff B.<\/p><\/blockquote>\n

What I have done:
\nInstalled the default Woocommerce theme Storefront and it is tested with it. The situation was the same.
\nThe plugin for the shipping (Speedy) was installed before 4-5 days. The situation was the same before the installation of this plugin.<\/p>\n

Hope to receive a solution of the given points. The list is long.
\nThank you in advance!<\/p>\n","protected":false},"template":"","class_list":["post-1150407","topic","type-topic","status-closed","hentry"],"yoast_head":"\nAdditional fields aren't shown In the list and export issues plus questions -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/additional-fields-arent-shown-in-the-list-and-export-issues-plus-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Additional fields aren't shown In the list and export issues plus questions -\" \/>\n<meta property=\"og:description\" content=\"Hello, I want to export the information from all the attendees for a specific event as it is explained inside the threads which are shown down below. 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