{"id":1149557,"date":"2016-08-09T09:40:01","date_gmt":"2016-08-09T16:40:01","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/major-issue-attendee-data-not-saved-if-10-or-more-tickets-added\/"},"modified":"2016-08-09T09:40:01","modified_gmt":"2016-08-09T16:40:01","slug":"major-issue-attendee-data-not-saved-if-10-or-more-tickets-added","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/major-issue-attendee-data-not-saved-if-10-or-more-tickets-added\/","title":{"rendered":"MAJOR ISSUE: ATTENDEE DATA NOT SAVED IF 10 OR MORE TICKETS ADDED"},"content":{"rendered":"<p>Hi there,<\/p>\n<p>I have been working on this integration for about 2 months and we were all but ready to go live with tickets sales but just by chance when putting through a last test order for a large number of tickets we came across this issue.<\/p>\n<p>All the testing to date was for small order quantities and everything was working absolutely great.<\/p>\n<p>However, we just noticed this morning if you add 10 tickets and those ticket have custom questions for attendee data then that data is not saved.  If you order 9 or less tickets it works great.<\/p>\n<p>I have done all the testing for conflicts guide. Disabled all plugins, changed to default theme, removed all template overrides and so on and still the same problem seems to be present.<\/p>\n<p>We have missed out launch date now so any and urgent help to get to the bottom of this would be most appreciated .<\/p>\n<p>If you need any additional information from us let me know and I will provide whatever is needed to get this issue fixed.<\/p>\n<p>Be great if I am just missing something simple! Hopefully something silly from my end as so much time and money invested in this for it not to work now would be a disaster.<\/p>\n<p>Thank you in advance for your kind and urgent assistance.<\/p>\n<p>Kind regards,<\/p>\n<p>Frank<\/p>\n","protected":false},"template":"","class_list":["post-1149557","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MAJOR ISSUE: ATTENDEE DATA NOT SAVED IF 10 OR MORE TICKETS ADDED -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/major-issue-attendee-data-not-saved-if-10-or-more-tickets-added\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MAJOR ISSUE: ATTENDEE DATA NOT SAVED IF 10 OR MORE TICKETS ADDED -\" \/>\n<meta property=\"og:description\" content=\"Hi there, I have been working on this integration for about 2 months and we were all but ready to go live with tickets sales but just by chance when putting through a last test order for a large number of tickets we came across this issue. All the testing to date was for small [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/major-issue-attendee-data-not-saved-if-10-or-more-tickets-added\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/major-issue-attendee-data-not-saved-if-10-or-more-tickets-added\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/major-issue-attendee-data-not-saved-if-10-or-more-tickets-added\/\",\"name\":\"MAJOR ISSUE: ATTENDEE DATA NOT SAVED IF 10 OR MORE TICKETS ADDED -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2016-08-09T16:40:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/major-issue-attendee-data-not-saved-if-10-or-more-tickets-added\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/major-issue-attendee-data-not-saved-if-10-or-more-tickets-added\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/major-issue-attendee-data-not-saved-if-10-or-more-tickets-added\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"MAJOR ISSUE: ATTENDEE DATA NOT SAVED IF 10 OR MORE TICKETS ADDED\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"MAJOR ISSUE: ATTENDEE DATA NOT SAVED IF 10 OR MORE TICKETS ADDED -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/major-issue-attendee-data-not-saved-if-10-or-more-tickets-added\/","og_locale":"en_US","og_type":"article","og_title":"MAJOR ISSUE: ATTENDEE DATA NOT SAVED IF 10 OR MORE TICKETS ADDED -","og_description":"Hi there, I have been working on this integration for about 2 months and we were all but ready to go live with tickets sales but just by chance when putting through a last test order for a large number of tickets we came across this issue. 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