{"id":1145134,"date":"2016-07-28T08:52:55","date_gmt":"2016-07-28T15:52:55","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/"},"modified":"2016-07-28T14:42:38","modified_gmt":"2016-07-28T21:42:38","slug":"very-urgent-issue-with-recurrence-instances","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/","title":{"rendered":"very urgent issue with recurrence instances"},"content":{"rendered":"<p>I&#8217;ve found through experience that if you add to threads here to ask why there&#8217;s been no response, your thread simply goes to the bottom of the queue again and you have to wait longer. So I can&#8217;t think of anything else to do apart from start a new thread.<\/p>\n<p>My issue is here:<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"vCbg1PfesN\"><p><a href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/sudden-increase-in-number-of-events\/\">Sudden increase in number of events<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Sudden increase in number of events&#8221; &#8212; \" src=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/sudden-increase-in-number-of-events\/embed\/#?secret=wXotiBcop5#?secret=vCbg1PfesN\" data-secret=\"vCbg1PfesN\" width=\"580\" height=\"327\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>I&#8217;ve been trying to resolve this all week. The client is very anxious because the crucial part of their site, the calendar, is now crashing regularly at a peak use time.<\/p>\n<p>I&#8217;ve made some progress in diagnosing this with your engineer, but response times have been appallingly slow. It&#8217;s just not acceptable for a paid product which is crashing the site.<\/p>\n<p>Let me summarise my current position:<\/p>\n<ol>\n<li>There are two events which have about 37,000 and 14,000 recurrence instances in the posts table (with corresponding meta). The next highest is about 120, so clearly these posts are the problem.<\/li>\n<li>I&#8217;ve examined the recurrence rules (screenshots attached). The engineer on the other thread suggested it might be badly-configured rules, but I can&#8217;t see anything wrong there.<\/li>\n<li>I&#8217;ve examined the meta data for the recurrences for these events (specifically the event start date). None of the start dates is outside the range specified, which isn&#8217;t very far in the future. I have the system set to create for 12 months in the future, but all the recurrence instances respect the &#8216;until&#8217; date specified, which is about 1 month in the future.<\/li>\n<li>It seems clear this is a bug in the plugin, almost certainly related to your recent update which had problems with recurrences.<\/li>\n<li>I&#8217;ve tried the plugin provided to fix this, which runs a WP cron job. It didn&#8217;t seem to be doing anything so I was pointed to another plugin which has a &#8216;rebuild recurrence&#8217; link for each event. I&#8217;ve tried this but I just get a white screen each time I click this for the 2 problem events in question. When I reload the page and check the database, nothing has happened.<\/li>\n<li>I&#8217;m on the verge of simply deleting all recurrences via SQL, or maybe just deleting the events. However, I&#8217;m not sure if such a blunt approach might cause other issues, and I&#8217;m keen to not make a problem worse.<\/li>\n<li>I&#8217;m very disappointed with the poor support response on this, and would appreciate it if you could address this properly.<\/li>\n<\/ol>\n<p>Thanks.<\/p>\n","protected":false},"template":"","class_list":["post-1145134","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>very urgent issue with recurrence instances -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"very urgent issue with recurrence instances -\" \/>\n<meta property=\"og:description\" content=\"I&#8217;ve found through experience that if you add to threads here to ask why there&#8217;s been no response, your thread simply goes to the bottom of the queue again and you have to wait longer. So I can&#8217;t think of anything else to do apart from start a new thread. My issue is here: Sudden [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/\" \/>\n<meta property=\"article:modified_time\" content=\"2016-07-28T21:42:38+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/\",\"name\":\"very urgent issue with recurrence instances -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2016-07-28T15:52:55+00:00\",\"dateModified\":\"2016-07-28T21:42:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Calendar Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Events Calendar PRO\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/events-calendar-pro\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"very urgent issue with recurrence instances\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"very urgent issue with recurrence instances -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/","og_locale":"en_US","og_type":"article","og_title":"very urgent issue with recurrence instances -","og_description":"I&#8217;ve found through experience that if you add to threads here to ask why there&#8217;s been no response, your thread simply goes to the bottom of the queue again and you have to wait longer. So I can&#8217;t think of anything else to do apart from start a new thread. My issue is here: Sudden [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/","article_modified_time":"2016-07-28T21:42:38+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/","name":"very urgent issue with recurrence instances -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2016-07-28T15:52:55+00:00","dateModified":"2016-07-28T21:42:38+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/very-urgent-issue-with-recurrence-instances\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Calendar Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/"},{"@type":"ListItem","position":4,"name":"Events Calendar PRO","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/events-calendar-pro\/"},{"@type":"ListItem","position":5,"name":"very urgent issue with recurrence instances"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1145134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1145134\/revisions"}],"predecessor-version":[{"id":1145338,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1145134\/revisions\/1145338"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1145134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}