{"id":1145061,"date":"2016-07-28T05:55:53","date_gmt":"2016-07-28T12:55:53","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/"},"modified":"2016-07-28T05:55:53","modified_gmt":"2016-07-28T12:55:53","slug":"ticket-records-overwrittenmissing","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/","title":{"rendered":"Ticket record(s) overwritten\/missing"},"content":{"rendered":"<p>I have a case where a customer purchased 2 tickets (WooCommerce) and received the tickets via email. However, when I go to look at the attendees for the event, he isn&#8217;t listed. Neither is his order listed in the WooCommerce order listing.<\/p>\n<p>Since I have the ticket email, I attempted to manually bring up the tickets\/order in my browser. His tickets were #2036 and #2037 so I used a URL like: &#8230;\/wp-admin\/post.php?post=2037&amp;action=edit. When I did this, ticket #2036 produced an error message that the record did not exist while #2037 brought up a WooCommerce Memberships record (!).<\/p>\n<p>Another event that was configured to use the RSVP feature has apparently had issues as customers are reporting that they RSVP&#8217;d for an event but they do not show on the attendee list. I don&#8217;t have detailed info to troubleshoot this issue at the moment.<\/p>\n<p>A possible symptom of this is that when I go to the attendee list for the RSVP event and click on an order number, nothing happens. When I first noticed this I didn&#8217;t think too much of it, but now I&#8217;m thinking this may be symptomatic of whatever is causing my other issues.<\/p>\n<p>Any advice appreciated&#8230;<\/p>\n","protected":false},"template":"","class_list":["post-1145061","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ticket record(s) overwritten\/missing -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticket record(s) overwritten\/missing -\" \/>\n<meta property=\"og:description\" content=\"I have a case where a customer purchased 2 tickets (WooCommerce) and received the tickets via email. However, when I go to look at the attendees for the event, he isn&#8217;t listed. Neither is his order listed in the WooCommerce order listing. Since I have the ticket email, I attempted to manually bring up the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/\",\"name\":\"Ticket record(s) overwritten\/missing -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2016-07-28T12:55:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Ticket record(s) overwritten\/missing\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ticket record(s) overwritten\/missing -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/","og_locale":"en_US","og_type":"article","og_title":"Ticket record(s) overwritten\/missing -","og_description":"I have a case where a customer purchased 2 tickets (WooCommerce) and received the tickets via email. However, when I go to look at the attendees for the event, he isn&#8217;t listed. Neither is his order listed in the WooCommerce order listing. Since I have the ticket email, I attempted to manually bring up the [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/","name":"Ticket record(s) overwritten\/missing -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2016-07-28T12:55:53+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-records-overwrittenmissing\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Ticket record(s) overwritten\/missing"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1145061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1145061\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1145061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}