{"id":1140827,"date":"2016-07-16T20:56:36","date_gmt":"2016-07-17T03:56:36","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/urgent-help-needed-ticket-stock-not-functioning\/"},"modified":"2016-07-16T20:56:36","modified_gmt":"2016-07-17T03:56:36","slug":"urgent-help-needed-ticket-stock-not-functioning","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/urgent-help-needed-ticket-stock-not-functioning\/","title":{"rendered":"Urgent help needed – ticket stock not functioning"},"content":{"rendered":"

Hi there,<\/p>\n

I’m running into a critical problem with the ticket stock numbers. I’m using Event Tickets Plus with woo commerce and Stripe as a payment gateway, and the system is not regarding the stock that I set but letting me continue purchasing tickets after I have theoretically purchased them all.<\/p>\n

The problem seems to be occurring in a number of different ways though. Firstly, if I create an event without a global stock and try to cap an individual ticket, the system won’t save my input into the ‘stock’ option – when I go into edit the ticket again the box is blank next to stock. When I go to the event page and attempt to buy a ticket it will also let me buy as many as I would like.<\/p>\n

Secondly, when I try to use a global stock it does save the options in the system – when I choose to use the global stock for a ticket it lists ‘global inventory’ for the units remaining, and if I chose to use global stock but cap sales for a ticket it correctly remembers the number I input in the options, but it doesn’t display this number next to the ticket when I leave the settings. For both of these, as above when I go to the front end of the website and do a test purchase the system doesn’t let me purchase more than the max at any one time, but even after confirming that order it lets order again as if no tickets had been purchased yet at all.<\/p>\n

This has meant that for an event with a global stock of 10 I have managed to buy 20 tickets, and for a ticket using the global stock but capped at 5 I have managed to buy 7 tickets. I could keep on buying tickets to my hearts content – the system isn’t stopping me. And I have been through and confirmed all the orders before purchasing my next batch so it isn’t an issue with some still being processing.<\/p>\n

Finally, if I’m using a global stock and try to set an independent stock level, as above the system doesn’t save my input and it acts as if there were unlimited tickets available.<\/p>\n

I need an urgent solution to this problem as I am hoping to get my event online today and this is such a catastrophic error that if it isn’t resolved I will not be able to use this platform and will have to look for alternatives.<\/p>\n

Any help would be greatly appreciated! I’ve tried deactivating plugins and reverting to the twenty sixteen theme but that hasn’t helped!<\/p>\n

I’ve uploaded some screen shots with ticket names reflecting the settings I have chosen when editing the tickets, but this not being shown in the ticket summary.<\/p>\n

Thanks,<\/p>\n

Tim<\/p>\n","protected":false},"template":"","class_list":["post-1140827","topic","type-topic","status-closed","hentry"],"yoast_head":"\nUrgent help needed - ticket stock not functioning -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/urgent-help-needed-ticket-stock-not-functioning\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Urgent help needed - ticket stock not functioning -\" \/>\n<meta property=\"og:description\" content=\"Hi there, I’m running into a critical problem with the ticket stock numbers. 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