{"id":1127140,"date":"2016-06-14T20:54:51","date_gmt":"2016-06-15T03:54:51","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-tickets-plus-no-confirmation-emails\/"},"modified":"2016-06-14T20:54:51","modified_gmt":"2016-06-15T03:54:51","slug":"event-tickets-plus-no-confirmation-emails","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-tickets-plus-no-confirmation-emails\/","title":{"rendered":"Event Tickets Plus: No Confirmation Emails"},"content":{"rendered":"<p>After purchasing a ticket to an event, the customer never receives a ticket.<\/p>\n<p>I am using Events Tickets Plus with WooCommerce. I have confirmed that if i use RSVP as my ticket type, I do get a confirmation email. And the system does send emails for other reasons (e.g., emailing attendee list). When I have WooCommerce set as the ticket type I never receive an email with the ticket\/event information, I have tried tickets that cost zero and more than zero. I have attempted to purchase tickets via PayPal and using Stripe (yes, i know those settings don&#8217;t belong to ETP) . The only time I have received an email of any kind after purchasing a ticket was using PayPal, I received a receipt &#8211; but no ticket. In case it&#8217;s relevant &#8211; I have gone into WooCommerce and marked the order as &#8216;complete&#8217; in hopes to trigger an email event &#8211; but that didn&#8217;t help. <\/p>\n<p>I have tried searching for settings to enable the feature (both in the Event Calendar\/Tickets area and WooCommerce) but cannot find anything. Based on my search of the web, I think the emails are supposed to be sent automatically as soon as the order is marked as &#8216;complete&#8217; in WooCommerce (but I&#8217;m not sure of that fact). <\/p>\n<p>Thanks in advance,<br \/>\nBrandon<\/p>\n","protected":false},"template":"","class_list":["post-1127140","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Event Tickets Plus: No Confirmation Emails -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/event-tickets-plus-no-confirmation-emails\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Event Tickets Plus: No Confirmation Emails -\" \/>\n<meta property=\"og:description\" content=\"After purchasing a ticket to an event, the customer never receives a ticket. 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I am using Events Tickets Plus with WooCommerce. I have confirmed that if i use RSVP as my ticket type, I do get a confirmation email. And the system does send emails for other reasons (e.g., emailing attendee list). 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