{"id":1124770,"date":"2016-06-09T14:20:36","date_gmt":"2016-06-09T21:20:36","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/discrepancy-in-ticket-sales-order-screen-vs-attendees-screen\/"},"modified":"2016-06-09T14:20:36","modified_gmt":"2016-06-09T21:20:36","slug":"discrepancy-in-ticket-sales-order-screen-vs-attendees-screen","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/discrepancy-in-ticket-sales-order-screen-vs-attendees-screen\/","title":{"rendered":"Discrepancy in ticket sales Order screen vs Attendees screen"},"content":{"rendered":"<p>Hi Guys,<\/p>\n<p>It&#8217;s been a while, finally had a well-deserved holiday \ud83d\ude09<\/p>\n<p>One of our organizers &#8216;oversold&#8217; their concert because the relied on the wrong screen.<br \/>\nI believe we addressed it once before but I&#8217;m not sure if it was handled already. In the attached screenshot you can find the discrepancy we are talking about.<br \/>\nWe believe it has something to with orders that are automatically flagged as cancelled once a payment fails or times out.<\/p>\n<p>On top of that we would like to let you know that once an order is cancelled those reserved tickets are not funnelled back into the global stock. So the global stock is reduced while the tickets are not actually sold.<\/p>\n<p>Obviously we hope both issues will be fixed soon!<\/p>\n<p>Cheers,<br \/>\nDirk<\/p>\n","protected":false},"template":"","class_list":["post-1124770","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Discrepancy in ticket sales Order screen vs Attendees screen -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/discrepancy-in-ticket-sales-order-screen-vs-attendees-screen\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Discrepancy in ticket sales Order screen vs Attendees screen -\" \/>\n<meta property=\"og:description\" content=\"Hi Guys, It&#8217;s been a while, finally had a well-deserved holiday \ud83d\ude09 One of our organizers &#8216;oversold&#8217; their concert because the relied on the wrong screen. I believe we addressed it once before but I&#8217;m not sure if it was handled already. In the attached screenshot you can find the discrepancy we are talking about. 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I believe we addressed it once before but I&#8217;m not sure if it was handled already. In the attached screenshot you can find the discrepancy we are talking about. 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