{"id":1123320,"date":"2016-06-07T06:51:16","date_gmt":"2016-06-07T13:51:16","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/"},"modified":"2016-06-07T06:51:16","modified_gmt":"2016-06-07T13:51:16","slug":"received-a-non-profit-license-thanks-but-now-need-tech-support","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/","title":{"rendered":"Received a non-profit license (Thanks) but now need tech support."},"content":{"rendered":"<p>How do we purchase a license in order to get support? Use the license key we already have? Get a new one?<br \/>\nSome calendar events have multiplied like viruses with some events showing 100+ duplications on a particular day and multiple days of those dupes, bulk delete doesn&#8217;t and the calendar is unusable as is and of course this is our busy season.<br \/>\nI&#8217;ve tried many of the suggestions I found in the forums but none of them have worked or they don&#8217;t suit this situation. <strong>AND<\/strong> I need to know what happened so I can ensure it <strong>never<\/strong> happens again. <\/p>\n","protected":false},"template":"","class_list":["post-1123320","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Received a non-profit license (Thanks) but now need tech support. -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Received a non-profit license (Thanks) but now need tech support. -\" \/>\n<meta property=\"og:description\" content=\"How do we purchase a license in order to get support? Use the license key we already have? Get a new one? Some calendar events have multiplied like viruses with some events showing 100+ duplications on a particular day and multiple days of those dupes, bulk delete doesn&#8217;t and the calendar is unusable as is [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/\",\"name\":\"Received a non-profit license (Thanks) but now need tech support. -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2016-06-07T13:51:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Welcome!\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Pre-Sales Questions\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/pre-sales-questions\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Received a non-profit license (Thanks) but now need tech support.\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Received a non-profit license (Thanks) but now need tech support. -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/","og_locale":"en_US","og_type":"article","og_title":"Received a non-profit license (Thanks) but now need tech support. -","og_description":"How do we purchase a license in order to get support? Use the license key we already have? Get a new one? Some calendar events have multiplied like viruses with some events showing 100+ duplications on a particular day and multiple days of those dupes, bulk delete doesn&#8217;t and the calendar is unusable as is [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/","name":"Received a non-profit license (Thanks) but now need tech support. -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2016-06-07T13:51:16+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/received-a-non-profit-license-thanks-but-now-need-tech-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Welcome!","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/"},{"@type":"ListItem","position":4,"name":"Pre-Sales Questions","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/_welcome\/pre-sales-questions\/"},{"@type":"ListItem","position":5,"name":"Received a non-profit license (Thanks) but now need tech support."}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1123320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1123320\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1123320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}