{"id":1117705,"date":"2016-05-23T05:42:11","date_gmt":"2016-05-23T12:42:11","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/changing-the-trigger-for-the-event-ticket-email\/"},"modified":"2016-05-24T06:22:25","modified_gmt":"2016-05-24T13:22:25","slug":"changing-the-trigger-for-the-event-ticket-email","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/changing-the-trigger-for-the-event-ticket-email\/","title":{"rendered":"Changing the trigger for the Event Ticket email"},"content":{"rendered":"<p>Hi Guy&#8217;s and Gals,<\/p>\n<p>Just a quick question (I hope).<\/p>\n<p>By default the email containing the event ticket is sent to the customer when the status in woocommerce &gt; orders is set to completed order.<\/p>\n<p>Can I change the email being triggered by a different status setting?<\/p>\n<p>I am using the WooCommerce Order Status &amp; Actions Manager plugin and have a custom status called &#8220;Booking Confirmed&#8221; which I would like to be the status that send the ticket.<\/p>\n<p>My problem is at moment is that I take deposits on large priced events and when the customer pays the deposit by PayPal it automatically sets the status to Completed Order and this sends the Event Calendar Ticket before the customer has paid full price. <\/p>\n<p>Any assistance would be appreciated.<\/p>\n<p>Cheers<\/p>\n<p>James<\/p>\n","protected":false},"template":"","class_list":["post-1117705","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Changing the trigger for the Event Ticket email -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/changing-the-trigger-for-the-event-ticket-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Changing the trigger for the Event Ticket email -\" \/>\n<meta property=\"og:description\" content=\"Hi Guy&#8217;s and Gals, Just a quick question (I hope). By default the email containing the event ticket is sent to the customer when the status in woocommerce &gt; orders is set to completed order. Can I change the email being triggered by a different status setting? 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By default the email containing the event ticket is sent to the customer when the status in woocommerce &gt; orders is set to completed order. Can I change the email being triggered by a different status setting? 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