{"id":1112222,"date":"2016-05-09T06:37:56","date_gmt":"2016-05-09T13:37:56","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-fields-marked-required-yet-not-recorded\/"},"modified":"2016-05-26T09:35:05","modified_gmt":"2016-05-26T16:35:05","slug":"ticket-fields-marked-required-yet-not-recorded","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-fields-marked-required-yet-not-recorded\/","title":{"rendered":"Ticket Fields Marked Required, Yet Not Recorded?"},"content":{"rendered":"

Hi there. Testing your plugin on a church client and using it for VBS registration. Even though the questions are marked required and when we test it prompts us to fill out the fields, we STILL have registrations coming in without the required information and no VIEW DETAILS on the order. <\/p>\n

How is that possible and how can we fix it? Not having the details causes the client to have to circle back with the attendee, obviously, to get them and to the get the release.<\/p>\n

I’ve included a link to a couple of screencast shots that show the required fields (marked with the asterisks), the resulting orders (some have view details and some don’t) and the resulting export where the details are missing.<\/p>\n

http:\/\/screencast.com\/t\/O2bqIUyW –>Required fields are marked.<\/p>\n

http:\/\/screencast.com\/t\/91PiLcSgroYB –>Resulting export. I’ve obscured the data that recorded properly. Highlighted areas are those orders missing the required details.<\/p>\n

Thanks, in advance, for your help.<\/p>\n","protected":false},"template":"","class_list":["post-1112222","topic","type-topic","status-closed","hentry"],"yoast_head":"\nTicket Fields Marked Required, Yet Not Recorded? -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-fields-marked-required-yet-not-recorded\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticket Fields Marked Required, Yet Not Recorded? -\" \/>\n<meta property=\"og:description\" content=\"Hi there. Testing your plugin on a church client and using it for VBS registration. 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Testing your plugin on a church client and using it for VBS registration. Even though the questions are marked required and when we test it prompts us to fill out the fields, we STILL have registrations coming in without the required information and no VIEW DETAILS on the order. 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