{"id":1099856,"date":"2016-04-07T15:07:15","date_gmt":"2016-04-07T22:07:15","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-issued-before-completed-in-woocommerce\/"},"modified":"2016-04-26T09:35:06","modified_gmt":"2016-04-26T16:35:06","slug":"tickets-issued-before-completed-in-woocommerce","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-issued-before-completed-in-woocommerce\/","title":{"rendered":"Tickets issued before completed in Woocommerce"},"content":{"rendered":"

Hi, I previously reported this problem in another thread but were told to try upgrading to the new version to see if that helps but we still have the same problem.<\/p>\n

So what is happening is that when a customer purchases a ticket, the order and ticket are automatically showing up in the attendee list, even though I have not completed the order in Woocommerce – it is still sitting in “processing” or “on hold”. The On Hold ones are a particular worry because we haven’t checked payments into the bank account yet so technically they could be cancelled due to non-payment but the ticket has already been issued!<\/p>\n

The other thing that is still happening is that the system is sending out the “tickets” email ie the email that goes out with the tickets in it after the order has been completed. Only thing is this email is blank and the email is not necessarily going to people who purchased tickets or should normally get a ticket email.<\/p>\n

We will be changing back to the previous version – again. <\/p>\n","protected":false},"template":"","class_list":["post-1099856","topic","type-topic","status-closed","hentry"],"yoast_head":"\nTickets issued before completed in Woocommerce -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-issued-before-completed-in-woocommerce\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tickets issued before completed in Woocommerce -\" \/>\n<meta property=\"og:description\" content=\"Hi, I previously reported this problem in another thread but were told to try upgrading to the new version to see if that helps but we still have the same problem. 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