{"id":1096275,"date":"2016-03-31T02:59:38","date_gmt":"2016-03-31T09:59:38","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/bug-in-sales-report\/"},"modified":"2016-04-19T09:35:04","modified_gmt":"2016-04-19T16:35:04","slug":"bug-in-sales-report","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/bug-in-sales-report\/","title":{"rendered":"Bug in sales report"},"content":{"rendered":"

Hi guys,<\/p>\n

Thanks for fixing the refunds on the total revenue, it really seems to work.<\/p>\n

However when looking into it we discovered a bug which, we think, has relations to the global stock option.<\/p>\n

When the event does not<\/strong> use global stock option and multiple different tickets the sales reports combines the total tickets sold in 1 ticket. The total revenue is still correct btw!<\/p>\n

For clarification see the following 2 screenshots:
\nhttp:\/\/concert4you.nl\/wp-content\/uploads\/2016\/03\/Sales-report-with-missing-ticket-independent-stock.jpg
\nhttp:\/\/i0.wp.com\/concert4you.nl\/wp-content\/uploads\/2016\/03\/Backend-ticket-settings-from-wrong-sales-report.jpg<\/p>\n

For an event with the global stock option enabled it shows like this:
\nhttp:\/\/i0.wp.com\/concert4you.nl\/wp-content\/uploads\/2016\/03\/Sales-report-correct-global-stock-enabled.jpg
\nhttp:\/\/i2.wp.com\/concert4you.nl\/wp-content\/uploads\/2016\/03\/Backend-ticket-settings-from-right-sales-report-global-stock.jpg<\/p>\n

Obviously we don’t know for sure if it is caused by the global stock option but it’s the only difference we could find between this two events. These were all backend<\/strong> screenshots.<\/p>\n

Also, I hope you can read thru the Dutch translation, but I’m sure the layout looks highly familiar to you guys ;).<\/p>\n

Cheers,<\/p>\n","protected":false},"template":"","class_list":["post-1096275","topic","type-topic","status-closed","hentry"],"yoast_head":"\nBug in sales report -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/bug-in-sales-report\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bug in sales report -\" \/>\n<meta property=\"og:description\" content=\"Hi guys, Thanks for fixing the refunds on the total revenue, it really seems to work. However when looking into it we discovered a bug which, we think, has relations to the global stock option. 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