{"id":1095785,"date":"2016-03-30T03:28:25","date_gmt":"2016-03-30T10:28:25","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/"},"modified":"2016-04-28T09:35:05","modified_gmt":"2016-04-28T16:35:05","slug":"total-revenue-not-taking-refunds-in-account","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/","title":{"rendered":"Total revenue not taking refunds in account"},"content":{"rendered":"<p>Hi guys,<\/p>\n<p>It seems that when a completed ticket sales is canceled and refunded (in woocommerce) it does not subtract this amount from the total revenue in the orders report.<br \/>\nSame goes for the total tickets sold in attendees report.<\/p>\n<p>Is this a issues you can replicate?<\/p>\n<p>Cheers,<br \/>\nDirk<\/p>\n","protected":false},"template":"","class_list":["post-1095785","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Total revenue not taking refunds in account -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Total revenue not taking refunds in account -\" \/>\n<meta property=\"og:description\" content=\"Hi guys, It seems that when a completed ticket sales is canceled and refunded (in woocommerce) it does not subtract this amount from the total revenue in the orders report. Same goes for the total tickets sold in attendees report. Is this a issues you can replicate? Cheers, Dirk\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/\" \/>\n<meta property=\"article:modified_time\" content=\"2016-04-28T16:35:05+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/\",\"name\":\"Total revenue not taking refunds in account -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2016-03-30T10:28:25+00:00\",\"dateModified\":\"2016-04-28T16:35:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Total revenue not taking refunds in account\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Total revenue not taking refunds in account -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/","og_locale":"en_US","og_type":"article","og_title":"Total revenue not taking refunds in account -","og_description":"Hi guys, It seems that when a completed ticket sales is canceled and refunded (in woocommerce) it does not subtract this amount from the total revenue in the orders report. Same goes for the total tickets sold in attendees report. Is this a issues you can replicate? Cheers, Dirk","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/","article_modified_time":"2016-04-28T16:35:05+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/","name":"Total revenue not taking refunds in account -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2016-03-30T10:28:25+00:00","dateModified":"2016-04-28T16:35:05+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/total-revenue-not-taking-refunds-in-account\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Total revenue not taking refunds in account"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1095785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1095785\/revisions"}],"predecessor-version":[{"id":1096576,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1095785\/revisions\/1096576"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1095785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}