{"id":1093382,"date":"2016-03-24T07:00:42","date_gmt":"2016-03-24T14:00:42","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/updating-the-pro-software\/"},"modified":"2016-03-25T07:42:00","modified_gmt":"2016-03-25T14:42:00","slug":"updating-the-pro-software","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/updating-the-pro-software\/","title":{"rendered":"Updating the PRO software"},"content":{"rendered":"<p>Two-part question, if you please:<\/p>\n<ol>\n<li>We have a license key for the PRO version, as it was purchased via a third party developer who provided it to us.  However, we need to update the software, but we don&#8217;t have a login ID\/password.  Is it possible to have login credentials created, based on our PRO software key (I am happy to provide as needed).  We are currently running Events Calendar Pro 3.10 and are encountering errors that seem to point to a software upgrade as the answer.<\/li>\n<li>Do you offer educational discounts for higher ed institutions in regards to software purchases?<\/li>\n<\/ol>\n<p>Thanks in advance!<\/p>\n","protected":false},"template":"","class_list":["post-1093382","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Updating the PRO software -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/updating-the-pro-software\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Updating the PRO software -\" \/>\n<meta property=\"og:description\" content=\"Two-part question, if you please: We have a license key for the PRO version, as it was purchased via a third party developer who provided it to us. 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However, we need to update the software, but we don&#8217;t have a login ID\/password. 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