{"id":1089010,"date":"2016-03-15T05:44:05","date_gmt":"2016-03-15T12:44:05","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/since-update-to-event-ticket-plus-tickets-not-getting-sent-on-email\/"},"modified":"2016-03-30T09:35:04","modified_gmt":"2016-03-30T16:35:04","slug":"since-update-to-event-ticket-plus-tickets-not-getting-sent-on-email","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/since-update-to-event-ticket-plus-tickets-not-getting-sent-on-email\/","title":{"rendered":"Since update to event ticket plus – tickets not getting sent on email"},"content":{"rendered":"

Hi, Since update to event ticket plus – tickets are not getting sent to emails, whether by gmail or any other email. I’ve cleared cache, deactivated and reactivated event ticket and event ticket plus, events calendar – wootickets has been deactivated…I am seeing a blank area next to the ‘Tickets’ option at bottom of the screen under: ‘Woocommerce – Settings – Emails’..I cant send a screenshot, but here is a text copy and paste: (look specifically at the very last option: ‘Tickets’…there is nothing next to it, whereas the others have either ‘Customer’ or ‘info@ticketstroom.com’ or ‘info@dtwebdesigns.co.za’<\/p>\n

New order \ue018 text\/html info@ticketstroom.com, info@dtwebdesigns.co.za
\nConfigure\uf111<\/p>\n

\ue015Yes
\nCancelled order \ue018 text\/html info@ticketstroom.co.za, info@dtwebdesigns.co.za
\nConfigure\uf111<\/p>\n

\ue015Yes
\nFailed order \ue018 text\/html info@ticketstroom.com
\nConfigure\uf111<\/p>\n

– Processing order \ue018 text\/html Customer
\nConfigure\uf111<\/p>\n

\ue015Yes
\nCompleted order \ue018 text\/html Customer
\nConfigure\uf111<\/p>\n

\ue015Yes
\nRefunded order \ue018 text\/html Customer
\nConfigure\uf111<\/p>\n

\ue008Manual
\nCustomer invoice \ue018 text\/html Customer
\nConfigure\uf111<\/p>\n

\ue015Yes
\nCustomer note \ue018 text\/html Customer
\nConfigure\uf111<\/p>\n

\ue015Yes
\nReset password \ue018 text\/html Customer
\nConfigure\uf111<\/p>\n

\ue015Yes
\nNew account \ue018 text\/html Customer
\nConfigure\uf111<\/p>\n

\ue015Yes
\nTickets \ue018 text\/html <\/p>\n","protected":false},"template":"","class_list":["post-1089010","topic","type-topic","status-closed","hentry"],"yoast_head":"\nSince update to event ticket plus - tickets not getting sent on email -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/since-update-to-event-ticket-plus-tickets-not-getting-sent-on-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Since update to event ticket plus - tickets not getting sent on email -\" \/>\n<meta property=\"og:description\" content=\"Hi, Since update to event ticket plus – tickets are not getting sent to emails, whether by gmail or any other email. 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