{"id":1081550,"date":"2016-02-24T09:37:16","date_gmt":"2016-02-24T17:37:16","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-no-longer-showing-on-front-end-following-wordpress-upgrade\/"},"modified":"2016-02-25T15:01:14","modified_gmt":"2016-02-25T23:01:14","slug":"tickets-no-longer-showing-on-front-end-following-wordpress-upgrade","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-no-longer-showing-on-front-end-following-wordpress-upgrade\/","title":{"rendered":"Tickets no longer showing on front-end following WordPress upgrade"},"content":{"rendered":"<p>Hi there,<\/p>\n<p>I have recently upgraded WordPress from 4.0.1 to 4.4.2, and now I&#8217;m having difficulty seeing tickets that were created prior to the upgrade on the front-end. I assumed initially it was due to plugin incompatabilities, but I&#8217;ve upgraded all of my Events Calendar-related plugins, and I&#8217;m still not seeing old tickets on the front-end. The tickets are present in the database as products still, and their postmeta seems to still be present as well. Additionally, they show on the back-end for these events, but they are not appearing on the single events.<\/p>\n<p>My plugin setup (before and after the upgrade):<\/p>\n<p><strong>BEFORE<\/strong>:<br \/>\nThe Events Calendar v3.9.1<br \/>\nThe Events Calendar PRO v3.9.1<br \/>\nEvent Rocket v2.5<br \/>\nWoocommerce v2.3.5<br \/>\nWooCommerce Authorize.NET AIM Gateway v3.4.2<br \/>\nThe Events Calendar: WooCommerce Tickets v3.9.2<\/p>\n<p><strong>AFTER<\/strong>:<br \/>\nThe Events Calendar v4.0.6<br \/>\nThe Events Calendar PRO v4.0.6<br \/>\nEvent Rocket v2.5<br \/>\nWooCommerce v2.3.5<br \/>\nWooCommerce Authorize.NET AIM Gateway v3.4.2<br \/>\nEvent Tickets v4.0.5<br \/>\nEvent Tickets Plus v4.0.5<\/p>\n<p>The process I took for upgrading the plugins (after having already upgraded to WordPress version 4.4.2) is as follows:<\/p>\n<ol>\n<li>Disable The Events Calendar: WooCommerce Tickets<\/li>\n<li>Disable and Delete Events Calendar PRO<\/li>\n<li>Disable The Events Calendar<\/li>\n<li>Upgrade and Activate The Events Calendar<\/li>\n<li>Upgrade and Activate Events Calendar PRO<\/li>\n<li>Install and Activate Event Tickets<\/li>\n<li>Install and Activate Event Tickets Plus<\/li>\n<li>Configure License Keys<\/li>\n<\/ol>\n<p>(It may be worth noting that this is all happening in my development environment)<\/p>\n<p>What may be causing this issue? I don&#8217;t believe it would be a plugin conflict &#8211; if the only change between a stable, ticket-showing state and an unstable, non-ticket-showing state is that wordpress has been upgraded, it must be an incompatability with the newest version of wordpress, which translates to a need for a bugfix on my end, or an upgrade to the newest versions of relevant plugins, which didn&#8217;t alleviate the issue.<\/p>\n<p>Don&#8217;t be confused, though &#8211; tickets are working when they&#8217;re created post-upgrade. Additionally, it&#8217;s not that the tickets aren&#8217;t being recognized at all &#8211; the admin interface will still list old, pre-upgrade tickets as products, and will still list those same tickets under the &#8220;Tickets&#8221; section on their related event. The tickets&#8217; end sale date has not passed, and the events I&#8217;m looking at in a recurrence instance where this issue is arising have not passed, either. (It may be worth noting that the parent event <strong>has<\/strong> passed, though&#8230;)<\/p>\n<p>Hope you can help me!<\/p>\n","protected":false},"template":"","class_list":["post-1081550","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tickets no longer showing on front-end following Wordpress upgrade -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-no-longer-showing-on-front-end-following-wordpress-upgrade\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tickets no longer showing on front-end following Wordpress upgrade -\" \/>\n<meta property=\"og:description\" content=\"Hi there, I have recently upgraded WordPress from 4.0.1 to 4.4.2, and now I&#8217;m having difficulty seeing tickets that were created prior to the upgrade on the front-end. 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