{"id":1071124,"date":"2016-02-10T18:12:44","date_gmt":"2016-02-11T02:12:44","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/unpaid-order-cancelled-time-limit-reached-order-status-changed\/"},"modified":"2016-02-12T14:08:59","modified_gmt":"2016-02-12T22:08:59","slug":"unpaid-order-cancelled-time-limit-reached-order-status-changed","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/unpaid-order-cancelled-time-limit-reached-order-status-changed\/","title":{"rendered":"Unpaid order cancelled \u2013 time limit reached. Order status changed …"},"content":{"rendered":"

“Unpaid order cancelled \u2013 time limit reached. Order status changed from Pending Payment to Cancelled.”<\/p>\n

Some of the orders for an upcoming event are using the WooCommerce – Pay by Check option. This leaves ticket orders in a “Order Status: Pending Payment” for an undetermined period of time until payment is received. Unfortunately, these orders are changing to “Order Status: Cancelled” once a time limit has been reached. That seems to imply that it is possible to alter the time limit before the status is changed to cancelled.<\/p>\n

Is this a setting that is editable? <\/p>\n

Or should I be asking another question for a remedy that would prevent these orders from being automatically changed to cancelled?<\/p>\n

Thanks for your help!!!<\/p>\n","protected":false},"template":"","class_list":["post-1071124","topic","type-topic","status-closed","hentry"],"yoast_head":"\nUnpaid order cancelled \u2013 time limit reached. Order status changed ... -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/unpaid-order-cancelled-time-limit-reached-order-status-changed\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unpaid order cancelled \u2013 time limit reached. Order status changed ... -\" \/>\n<meta property=\"og:description\" content=\"“Unpaid order cancelled \u2013 time limit reached. Order status changed from Pending Payment to Cancelled.” Some of the orders for an upcoming event are using the WooCommerce – Pay by Check option. 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