{"id":1069857,"date":"2016-02-08T16:40:37","date_gmt":"2016-02-09T00:40:37","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/order-sales-report-and-attendees-report-tickets-sold-inconsistencies\/"},"modified":"2016-02-24T08:35:05","modified_gmt":"2016-02-24T16:35:05","slug":"order-sales-report-and-attendees-report-tickets-sold-inconsistencies","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/order-sales-report-and-attendees-report-tickets-sold-inconsistencies\/","title":{"rendered":"Order Sales Report and Attendees Report Tickets Sold Inconsistencies"},"content":{"rendered":"<p>Hey MT,<br \/>\nBeen trying to gather enough info before posting, but just as a heads up, I&#8217;m on the latest, EC 4.05, Community Tickets, Event Ticket Plus and basically we have been focused on the reporting as our organizers and accounting is getting more into the details.<\/p>\n<p>The Attendees Report and the Order Sales Report of an event are showing inconsistent data and thus makes it confusing for all the parties involved.  Please see this image:<\/p>\n<blockquote class=\"imgur-embed-pub\" lang=\"en\" data-id=\"i4eU38E\"><p><a href=\"https:\/\/imgur.com\/i4eU38E\">View post on imgur.com<\/a><\/p><\/blockquote>\n<p><script async src=\"\/\/s.imgur.com\/min\/embed.js\" charset=\"utf-8\"><\/script><\/p>\n<p>Basically in the Attendees Report, the <strong>Total Sold <\/strong>is seemingly incorrect because it looks like it is adding the<strong> Awaiting Review<\/strong> tickets to the <strong>Finalized<\/strong> ones.  <\/p>\n<p>In the Order Sales report, you are showing it a little differently, <strong>Tickets sold<\/strong> is correct, but the Completed is not.  In the order Sales report looks like you are making <strong>Tickets Sold = (Completed + Awaiting Review)<\/strong> which is a bit odd and incorrect.  <\/p>\n<p>I know this is confusing, but we&#8217;ve been racking our heads on this as well, since we have this happen to almost all of our reports and have to explain to the organizers what is up.  <\/p>\n<p>Are you guys aware of issues here and would they be addressed in the next release?<\/p>\n<p>I have another issue with the whole Awaiting Review, but will open another thread for that on.<\/p>\n","protected":false},"template":"","class_list":["post-1069857","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Order Sales Report and Attendees Report Tickets Sold Inconsistencies -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/order-sales-report-and-attendees-report-tickets-sold-inconsistencies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Order Sales Report and Attendees Report Tickets Sold Inconsistencies -\" \/>\n<meta property=\"og:description\" content=\"Hey MT, Been trying to gather enough info before posting, but just as a heads up, I&#8217;m on the latest, EC 4.05, Community Tickets, Event Ticket Plus and basically we have been focused on the reporting as our organizers and accounting is getting more into the details. 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