{"id":1068472,"date":"2016-02-05T13:17:11","date_gmt":"2016-02-05T21:17:11","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/following-up-on-email-to-support\/"},"modified":"2016-02-23T08:35:06","modified_gmt":"2016-02-23T16:35:06","slug":"following-up-on-email-to-support","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/following-up-on-email-to-support\/","title":{"rendered":"Following Up on Email to Support"},"content":{"rendered":"

Hi, I sent an email to support@theeventscalendar and haven’t received a reply. Here is the text of the message. The order numbers are Order: 969861, Order: 969872<\/p>\n

Original Post Link: https:\/\/theeventscalendar.com\/support\/forums\/topic\/no-events-directory-site-re-directs-to-wordpress-install\/#post-990179<\/p>\n

Sincerely,
\nMarian<\/p>\n

——– Forwarded Message ——–
\nSubject: \tThe Events Calendar: Can I Transfer license from Celebrate-Family.com to Camp at A Glance?
\nDate: \tMon, 1 Feb 2016 17:31:09 -0800
\nFrom: \tMarian Kicklighter <marian@celebrate-family.com>
\nTo: \tsupport@theeventscalendar.com<\/p>\n

Hi, first some background. And my apologies, I take full responsibility.<\/p>\n

So, July 2015 I purchased the events calendar and Filter Bar. I could not get the plugs in to work. I sent emails and worked with your tech support but we could not get the plug ins to work. George posted the following information in my forum post. Unfortunately before I could send the documentation my laptop died twice (turns out it was a faulty power supply which kept frying my hard drive).<\/p>\n

Anyway, I could not find my reciepts or emails because I kept looking under tri.be. As luck would have it, I was looking for something else and found my info under ‘theeventscalendar’. <\/p>\n

Now instead of asking for a refund, I would like to know if I could transfer my licenses to another url: camp at a glance.com.<\/p>\n

I have attached a pdf of my license keys and the text of the email from George. Thanks.
\nMarian<\/p>\n

Marian Kicklighter
\nPublisher, Celebrate-Family.com
\nJoin Me on Facebook | Twitter | Blog: SiliconValleyMom<\/p>\n","protected":false},"template":"","class_list":["post-1068472","topic","type-topic","status-closed","hentry"],"yoast_head":"\nFollowing Up on Email to Support -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/following-up-on-email-to-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Following Up on Email to Support -\" \/>\n<meta property=\"og:description\" content=\"Hi, I sent an email to support@theeventscalendar and haven’t received a reply. Here is the text of the message. 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