{"id":1059462,"date":"2016-01-20T14:02:55","date_gmt":"2016-01-20T22:02:55","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/unfinalized-orders-going-through\/"},"modified":"2016-01-20T18:09:55","modified_gmt":"2016-01-21T02:09:55","slug":"unfinalized-orders-going-through","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/unfinalized-orders-going-through\/","title":{"rendered":"Unfinalized Orders going through"},"content":{"rendered":"

Hi,
\nI have an urgent support request. We have a campaign for a concert running and are selling tickets on our website. We are using event tickets plus with woocommerce, and paypal checkout.
\nIn the beginning everything seemed to work fine but suddenly it seems like as soon as people get redirected to paypal the order process turns into ‘pending’ even when the order isn’t being finalized.. Means that the customer is receiving an order receipt email without having to pay.<\/p>\n

I disabled the “Processing Order” email to customers for now so no one notices the glitch. But it also means that in order to complete orders and send tickets out I always have to double check our Paypal account to see if the order really went through. Plus, the customer isn’t getting any notification that the ticketing is in process.<\/p>\n

I would appreciate your help with this since we are in the middle of our campaign.
\nThank you<\/p>\n","protected":false},"template":"","class_list":["post-1059462","topic","type-topic","status-closed","hentry"],"yoast_head":"\nUnfinalized Orders going through -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/unfinalized-orders-going-through\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unfinalized Orders going through -\" \/>\n<meta property=\"og:description\" content=\"Hi, I have an urgent support request. We have a campaign for a concert running and are selling tickets on our website. We are using event tickets plus with woocommerce, and paypal checkout. 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