{"id":1056704,"date":"2016-01-15T09:32:28","date_gmt":"2016-01-15T17:32:28","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/rescheduling-event-tickets\/"},"modified":"2016-02-19T08:35:07","modified_gmt":"2016-02-19T16:35:07","slug":"rescheduling-event-tickets","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/rescheduling-event-tickets\/","title":{"rendered":"Rescheduling event tickets"},"content":{"rendered":"

Partially referencing this thread: https:\/\/theeventscalendar.com\/support\/forums\/topic\/changing-tickets-from-one-event-to-another\/<\/p>\n

We’re having issues where a user may purchase a ticket to an event, and then wants to reschedule. In the post above George mentions this is something that should be handled with WC itself, however I’m not seeing an effective \/ clear way on handling this (even if it takes a # of steps, that’s ok, but I’m not seeing it).<\/p>\n

Can you please provide some better insight on how one would handle a situation where Joe buys a ticket to Event A, but then wants to switch to Event B? (Keeping in mind that there are a fixed # of seats for all events, so that needs to be accounted for)<\/p>\n

Currently we:
\n– give Joe a one-time use coupon code to buy a ticket to another event
\n– leave the order open\/alone in WC<\/p>\n

Issues we’re having:
\n– the ‘stock’ (# of open seats at events) is acting up. Generally events have 10 seats (and only 10). Some events are having issues with this for the rescheduling process, so do we need to manually change the stock\/openings in the event (whether in Events Calendar, or edit the product in WC) to account for this?<\/p>\n","protected":false},"template":"","class_list":["post-1056704","topic","type-topic","status-closed","hentry"],"yoast_head":"\nRescheduling event tickets -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/rescheduling-event-tickets\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rescheduling event tickets -\" \/>\n<meta property=\"og:description\" content=\"Partially referencing this thread: https:\/\/theeventscalendar.com\/support\/forums\/topic\/changing-tickets-from-one-event-to-another\/ We’re having issues where a user may purchase a ticket to an event, and then wants to reschedule. 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In the post above George mentions this is something that should be handled with WC itself, however I’m not seeing an effective \/ clear way on handling this (even if it takes […]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/rescheduling-event-tickets\/","article_modified_time":"2016-02-19T16:35:07+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/rescheduling-event-tickets\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/rescheduling-event-tickets\/","name":"Rescheduling event tickets -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2016-01-15T17:32:28+00:00","dateModified":"2016-02-19T16:35:07+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/rescheduling-event-tickets\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/rescheduling-event-tickets\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/rescheduling-event-tickets\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"Rescheduling event tickets"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1056704","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":2,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1056704\/revisions"}],"predecessor-version":[{"id":1060682,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/1056704\/revisions\/1060682"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=1056704"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}