{"id":1056611,"date":"2016-01-15T06:15:02","date_gmt":"2016-01-15T14:15:02","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/payments-going-through-but-orders-show-as-cancelled-in-woo-tix\/"},"modified":"2016-02-21T08:35:03","modified_gmt":"2016-02-21T16:35:03","slug":"payments-going-through-but-orders-show-as-cancelled-in-woo-tix","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/payments-going-through-but-orders-show-as-cancelled-in-woo-tix\/","title":{"rendered":"Payments going through but Orders show as cancelled in Woo Tix"},"content":{"rendered":"

After updating, we are having the issue that orders coming in show as cancelled, even though the payment went through and the customer followed through with their order. In each instance, the customer DID intend to purchase but WooTix says the order was cancelled. Can you help, please?<\/p>\n","protected":false},"template":"","class_list":["post-1056611","topic","type-topic","status-closed","hentry"],"yoast_head":"\nPayments going through but Orders show as cancelled in Woo Tix -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/payments-going-through-but-orders-show-as-cancelled-in-woo-tix\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Payments going through but Orders show as cancelled in Woo Tix -\" \/>\n<meta property=\"og:description\" content=\"After updating, we are having the issue that orders coming in show as cancelled, even though the payment went through and the customer followed through with their order. 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