{"id":1045723,"date":"2015-12-23T03:48:00","date_gmt":"2015-12-23T11:48:00","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/serious-ticket-stock-issues-even-after-update-to-4-0-3\/"},"modified":"2016-01-22T07:13:51","modified_gmt":"2016-01-22T15:13:51","slug":"serious-ticket-stock-issues-even-after-update-to-4-0-3","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/serious-ticket-stock-issues-even-after-update-to-4-0-3\/","title":{"rendered":"serious ticket stock issues even after update to 4.0.3"},"content":{"rendered":"

Hi,
\nI originally posted this thread: https:\/\/theeventscalendar.com\/support\/forums\/topic\/incorrect-handling-of-ticket-stock-even-after-update-to-4-0-2\/#post-1045720
\nThe particular issue dealt in there seems to have been solved by 4.0.3 for me when using Paypal sandbox to test purchase (although someone else in that thread still had problems even with Paypal but in the live environment)<\/p>\n

HOWEVER THERE ARE STILL SOME BIG ISSUES IN STOCK HANDLING. making the plugin unusable at the moment<\/strong><\/p>\n

Let me describe below:
\nEvent set up with a ticket, stock of 10 out of 10<\/p>\n

I Purchase a ticket, complete checkout and “complete” order in woocommece<\/p>\n

Stock reduces to 9 out of 10 – all good
\nBUT I look at this ticket as a product in woocommerce, the inventory level still says 10 in product list view<\/p>\n

EVEN WORSE I click on “view” for this product in woocommerce, it takes me to the event page THIS HAS THE CONSEQUENCE OF RESETING stock to 9 out of 20 available (so doubling original available stock figure from 10 to 20 for no reason!)
\n<\/strong><\/p>\n

testing sold out feature<\/strong>
\nI then “purchase” the remaining 9 tickets to test “sold out” feature<\/p>\n

After purchase the quantity description field on the event page ticket has now gone to “blank” BUT NOT showing out of stock<\/p>\n

I try buying another ticket (this should be impossible as this would make the 11th ticket sale out of a stock of 10)<\/strong><\/p>\n

It does let me buy this ticket, complete checkout and set the order to completed in wooocommerce!<\/p>\n

I complete checkout and now the stock level shows 10 out of 21 available !!
\nI check again in woocommerce “products”, the inventory level still says 10 in product list view
\nI check the event itself in WP dashboard and it says 11 sold out of -1 !!<\/p>\n

Clearly there is still some big problem here, please let us know when a permanent fix is available.
\nThe event calendar is a great product, it’s real shame that this change to ticketing is causing such problems.<\/p>\n

Thanks in advance<\/p>\n","protected":false},"template":"","class_list":["post-1045723","topic","type-topic","status-closed","hentry"],"yoast_head":"\nserious ticket stock issues even after update to 4.0.3 -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/serious-ticket-stock-issues-even-after-update-to-4-0-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"serious ticket stock issues even after update to 4.0.3 -\" \/>\n<meta property=\"og:description\" content=\"Hi, I originally posted this thread: https:\/\/theeventscalendar.com\/support\/forums\/topic\/incorrect-handling-of-ticket-stock-even-after-update-to-4-0-2\/#post-1045720 The particular issue dealt in there seems to have been solved by 4.0.3 for me when using 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