{"id":1042037,"date":"2015-12-16T03:21:54","date_gmt":"2015-12-16T11:21:54","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-displaying-not-theme-issue\/"},"modified":"2016-02-18T08:33:16","modified_gmt":"2016-02-18T16:33:16","slug":"ticket-not-displaying-not-theme-issue","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-displaying-not-theme-issue\/","title":{"rendered":"Ticket not displaying (not theme issue)"},"content":{"rendered":"<p>Hi,<br \/>\nI did purchase a support licence from MT but I only wish to use it on the live site and not want to use it on the test.<\/p>\n<p>The problem I am having is that the ticket will not show up on the front end. I am a developer (not php) so my first thoughts were its an issue with the custom theme. I tried with twenty fourteen theme and it works. it shows the ticket cart.<br \/>\nI checked the source with both themes and it doesnt seem like a css issue, with my theme it will not load up the cart form AT ALL.<\/p>\n<p>Secondly, in Chrome developers tools &gt; Console, I recieve the following errors with the custom theme:<\/p>\n<pre><code>GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/css\/rsvp.css?ver=4.0.1 \njquery.plugins.js:343 Trying to start timer when countdown already at 0\n(index):554 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/js\/rsvp.js?ver=4.0.1 404 (Not Found)\nping?client_id=283742071785556&amp;domain=gospel.idealogi.co.uk&amp;origin=1&amp;redirect_uri=http%3A%2F%2Fstat\u2026:1 Given URL is not allowed by the Application configuration: One or more of the given URLs is not allowed by the App&#039;s settings.  It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App&#039;s domains.<\/code><\/pre>\n<p>Looking at these missing resources, I had a look at the directory and in the plugin directory, the ticket plug in is called &#8216;wootickets&#8217; but on the missing resources above it shows it as &#8216;tickets&#8217;. Also I went into the &#8216;wootickets\/src\/resources\/&#8217; folder and there is no &#8216;js&#8217; folder in there.<\/p>\n<p>When i change the theme to twenty four and then look at the console then I get the following errors:<\/p>\n<pre><code>GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/css\/rsvp.css?ver=4.0.1 \njquery.plugins.js:343 Trying to start timer when countdown already at 0\n(index):554 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/js\/rsvp.js?ver=4.0.1 404 (Not Found)\nping?client_id=283742071785556&amp;domain=gospel.idealogi.co.uk&amp;origin=1&amp;redirect_uri=http%3A%2F%2Fstat\u2026:1 Given URL is not allowed by the Application configuration: One or more of the given URLs is not allowed by the App&#039;s settings.  It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App&#039;s domains.\nNavigated to http:\/\/gospel.idealogi.co.uk\/event\/special-church-guest-pastor-john-doe\/\n(index):403 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/js\/rsvp.js?ver=4.0.1 \n(index):55 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/css\/rsvp.css?ver=4.0.1 404 (Not Found)\njquery.plugins.js:343 Trying to start timer when countdown already at 0\nping?client_id=283742071785556&amp;domain=gospel.idealogi.co.uk&amp;origin=1&amp;redirect_uri=http%3A%2F%2Fstat\u2026:1 Given URL is not allowed by the Application configuration: One or more of the given URLs is not allowed by the App&#039;s settings.  It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App&#039;s domains.\nNavigated to http:\/\/gospel.idealogi.co.uk\/event\/special-church-guest-pastor-john-doe\/\n(index):55 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/css\/rsvp.css?ver=4.0.1 \njquery.plugins.js:343 Trying to start timer when countdown already at 0\n(index):403 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/js\/rsvp.js?ver=4.0.1 404 (Not Found)\nping?client_id=283742071785556&amp;domain=gospel.idealogi.co.uk&amp;origin=1&amp;redirect_uri=http%3A%2F%2Fstat\u2026:1 Given URL is not allowed by the Application configuration: One or more of the given URLs is not allowed by the App&#039;s settings.  It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App&#039;s domains.\nNavigated to http:\/\/gospel.idealogi.co.uk\/event\/special-church-guest-pastor-john-doe\/\n(index):320 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/woocommerce\/assets\/js\/jquery-cookie\/jquery.cookie.min.js?ver=1.4.1 \n(index):59 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/css\/rsvp.css?ver=4.0.1 \n(index):335 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/js\/rsvp.js?ver=4.0.1 404 (Not Found)\ncart-fragments.min.js?ver=2.4.12:1 Uncaught TypeError: a.cookie is not a function(anonymous function) @ cart-fragments.min.js?ver=2.4.12:1j @ jquery.js?ver=1.11.3:2k.fireWith @ jquery.js?ver=1.11.3:2m.extend.ready @ jquery.js?ver=1.11.3:2J @ jquery.js?ver=1.11.3:2\nNavigated to http:\/\/gospel.idealogi.co.uk\/event\/special-church-guest-pastor-john-doe\/\n(index):448 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/js\/rsvp.js?ver=4.0.1 \n(index):71 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/css\/rsvp.css?ver=4.0.1 \n(index):433 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/woocommerce\/assets\/js\/jquery-cookie\/jquery.cookie.min.js?ver=1.4.1 \ncart-fragments.min.js?ver=2.4.12:1 Uncaught TypeError: a.cookie is not a function(anonymous function) @ cart-fragments.min.js?ver=2.4.12:1j @ jquery.js?ver=1.11.3:2k.fireWith @ jquery.js?ver=1.11.3:2m.extend.ready @ jquery.js?ver=1.11.3:2J @ jquery.js?ver=1.11.3:2\nNavigated to http:\/\/gospel.idealogi.co.uk\/cart\/\n(index):450 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/js\/rsvp.js?ver=4.0.1 \n(index):435 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/woocommerce\/assets\/js\/jquery-cookie\/jquery.cookie.min.js?ver=1.4.1 \n(index):65 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/css\/rsvp.css?ver=4.0.1 \ncart-fragments.min.js?ver=2.4.12:1 Uncaught TypeError: a.cookie is not a function(anonymous function) @ cart-fragments.min.js?ver=2.4.12:1j @ jquery.js?ver=1.11.3:2k.fireWith @ jquery.js?ver=1.11.3:2m.extend.ready @ jquery.js?ver=1.11.3:2J @ jquery.js?ver=1.11.3:2\nNavigated to http:\/\/gospel.idealogi.co.uk\/event\/special-church-guest-pastor-john-doe\/\ncart-fragments.min.js?ver=2.4.12:1 Uncaught TypeError: a.cookie is not a function(anonymous function) @ cart-fragments.min.js?ver=2.4.12:1j @ jquery.js?ver=1.11.3:2k.fireWith @ jquery.js?ver=1.11.3:2m.extend.ready @ jquery.js?ver=1.11.3:2J @ jquery.js?ver=1.11.3:2\nNavigated to http:\/\/gospel.idealogi.co.uk\/event\/special-church-guest-pastor-john-doe\/\n(index):554 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/js\/rsvp.js?ver=4.0.1 \n(index):67 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/css\/rsvp.css?ver=4.0.1 \n\/wp-content\/themes\/church-suite\/js\/jquery.plugins.js:343 Trying to start timer when countdown already at 0\nwww.facebook.com\/connect\/ping?client_id=283742071785556&amp;domain=gospel.ideal\u202626relation%3Dparent&amp;response_type=token%2Csigned_request%2Ccode&amp;sdk=joey:1 Given URL is not allowed by the Application configuration: One or more of the given URLs is not allowed by the App&#039;s settings.  It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App&#039;s domains.\nNavigated to http:\/\/gospel.idealogi.co.uk\/event\/special-church-guest-pastor-john-doe\/\n(index):433 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/woocommerce\/assets\/js\/jquery-cookie\/jquery.cookie.min.js?ver=1.4.1 \n(index):71 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/css\/rsvp.css?ver=4.0.1 \n(index):448 GET http:\/\/gospel.idealogi.co.uk\/wp-content\/plugins\/tickets\/src\/resources\/js\/rsvp.js?ver=4.0.1 \ncart-fragments.min.js?ver=2.4.12:1 Uncaught TypeError: a.cookie is not a function<\/code><\/pre>\n<p>It seems there are more errors with the twenty four theme than the custom, yet the cart works with twenty four.<\/p>\n<p>Can someone please shed some light here.<\/p>\n<p>many thanks<\/p>\n<p>The test site for the event is: http:\/\/gospel.idealogi.co.uk\/event\/special-church-guest-pastor-john-doe\/<br \/>\nyou will notice a grey box under the event info, I am assuming thats where the tickets are suppose to be located.<\/p>\n<p>thanks<\/p>\n","protected":false},"template":"","class_list":["post-1042037","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ticket not displaying (not theme issue) -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/ticket-not-displaying-not-theme-issue\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticket not displaying (not theme issue) -\" \/>\n<meta property=\"og:description\" content=\"Hi, I did purchase a support licence from MT but I only wish to use it on the live site and not want to use it on the test. 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