{"id":1041186,"date":"2015-12-14T13:52:51","date_gmt":"2015-12-14T21:52:51","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/dashboard-issues\/"},"modified":"2015-12-15T06:55:33","modified_gmt":"2015-12-15T14:55:33","slug":"dashboard-issues","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/dashboard-issues\/","title":{"rendered":"Dashboard Issues"},"content":{"rendered":"<p>Hello,<\/p>\n<p>We are experiencing a few issues within our WordPress dashboard in regards to Events Calendar Pro:<\/p>\n<p>1. when we navigate to the \u2018Updates\u2019 page from within our WordPress dashboard, these 2 messages appear:<\/p>\n<p>\u201cThere is an update available for The Events Calendar PRO but your license key is out of installs. Visit the Modern Tribe website to manage your installs, upgrade your license, or purchase a new one.\u201d<\/p>\n<p>AND \u201cThere is an update available for The Events Calendar: Filter Bar but your license key is out of installs. Visit the Modern Tribe website to manage your installs, upgrade your license, or purchase a new one.\u201d<\/p>\n<p>Please see this screenshot: http:\/\/london-meditation.co.uk\/troubleshooting\/license-key-message.png<\/p>\n<p>These messages appear EVEN THOUGH all of our plugins are up to date. From within our Modern Tribe account, the license keys for both of these items shows an expiration date of Oct 7th, 2016.<\/p>\n<p>Why do these messages appear when our plugins are already up to date?<\/p>\n<p>How can our license key be out of installs?<\/p>\n<p>2. Under Events &gt; Settings &gt; Filters<\/p>\n<p>Nothing appears in the Available Filters and Active Filters sections.<\/p>\n<p>Please see this screenshot: http:\/\/london-meditation.co.uk\/troubleshooting\/filters-dashboard-screenshot.png<\/p>\n<p>How can we manage our filters if they do not appear there?<\/p>\n<p>&#8212;<\/p>\n<p>Your support in sorting out this issues is greatly appreciated.<\/p>\n<p>Thank you!<\/p>\n","protected":false},"template":"","class_list":["post-1041186","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dashboard Issues -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/dashboard-issues\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dashboard Issues -\" \/>\n<meta property=\"og:description\" content=\"Hello, We are experiencing a few issues within our WordPress dashboard in regards to Events Calendar Pro: 1. when we navigate to the \u2018Updates\u2019 page from within our WordPress dashboard, these 2 messages appear: \u201cThere is an update available for The Events Calendar PRO but your license key is out of installs. 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