{"id":1034030,"date":"2015-12-02T11:23:20","date_gmt":"2015-12-02T19:23:20","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/wooticketswoocommerce-stock-increasing-not-reducing-2\/"},"modified":"2016-02-18T08:32:21","modified_gmt":"2016-02-18T16:32:21","slug":"wooticketswoocommerce-stock-increasing-not-reducing-2","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/wooticketswoocommerce-stock-increasing-not-reducing-2\/","title":{"rendered":"WooTickets\/WooCommerce Stock increasing, not reducing"},"content":{"rendered":"

I noticed that WooTickets\/WooCommerce Stock increasing, not reducing. This is a HUGE DEAL if you have events that SELL OUT. <\/p>\n

I have everything setup the same as on the docs. https:\/\/theeventscalendar.com\/knowledgebase\/new-user-primer-woocommerce-tickets\/<\/a> which i believe defaults to virtual products for tickets. <\/p>\n

However, when the tickets sell the stock increases (most of the time, perhaps every time) and does not decrease which means if you have a sold out event you WILL OVER SELL<\/strong>! <\/p>\n

I had an event that sold out in a day. Luckily I was watching the progress and was able to catch this and manually un-publish the ticket product. <\/p>\n

After reading the trouble shooting tips I copied the site and spun up a new development (paypal sandbox) environment with only WP, WooCommerce, Tribe Events, Woo Tickets and the 2013 Theme. <\/p>\n

I created a test event with $1 tickets and a stock of 50 using the default virtual product settings. I purchased 50 tickets in one order then paid via the PP sandbox. When I returned to the testing development site the stock had remained the same 0 sold.<\/p>\n

So, I went into the orders and manually completed the order. Then, returned to the event edit page to see the stock being listed as 100. I also check the reports section (sold 50) and the product inventory on the edit page for woocommerce (stock 100).<\/p>\n

I changed the woocommerce product for tickets from a virtual product to normal product. Then purchased 50 more tickets via the sand box. then went back to the event and the tickets display as sold out. I did not have to manually complete the order.<\/em><\/p>\n

So I am thinking that the stock will only decrease if the products are not marked as virtual (which is the default). Which means i will have to manually go to the woocommerce product page and uncheck the virtual product.<\/p>\n

HERE’S MY QUESTION:
\n<\/strong><\/p>\n

How do i make it so the new tickets are not automatically added as virtual?
\nWhy does this happen?
\nWhen will this be fixed?<\/p>\n","protected":false},"template":"","class_list":["post-1034030","topic","type-topic","status-closed","hentry"],"yoast_head":"\nWooTickets\/WooCommerce Stock increasing, not reducing -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/wooticketswoocommerce-stock-increasing-not-reducing-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WooTickets\/WooCommerce Stock increasing, not reducing -\" \/>\n<meta property=\"og:description\" content=\"I noticed that WooTickets\/WooCommerce Stock increasing, not reducing. This is a HUGE DEAL if you have events that SELL OUT. 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