{"id":1011598,"date":"2015-10-05T12:30:29","date_gmt":"2015-10-05T19:30:29","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/wootickets-selling-backorders-of-tickets-when-theyre-out-of-stock\/"},"modified":"2015-10-21T07:05:03","modified_gmt":"2015-10-21T14:05:03","slug":"wootickets-selling-backorders-of-tickets-when-theyre-out-of-stock","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/wootickets-selling-backorders-of-tickets-when-theyre-out-of-stock\/","title":{"rendered":"WooTickets selling backorders of tickets when they're out of stock."},"content":{"rendered":"

Hello all,
\nI’ve got a bit of a sudden problem here. I opened up online sales of tickets using WooTIckets today for the first time and despite me stating how many stock of each ticket is available some tickets have sold more that I have stock of. This is very frustrating and embarrassing as I will have to contact buyers and disappoint them. How has this happened?
\nI did some research and saw that I needed to look at Product Inventory and make sure “allow backorder” wasn’t enabled, which it wasn’t.
\nCurrently some tickets are showing stock of -1, some are showing -4 which is alarming.
\nCan anyone help?
\nI am using the Genesis theme with Event Calendar PRO, WooTIckets and WooCommerce.<\/p>\n

Thanks, James<\/p>\n","protected":false},"template":"","class_list":["post-1011598","topic","type-topic","status-closed","hentry"],"yoast_head":"\nWooTickets selling backorders of tickets when they're out of stock. -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/wootickets-selling-backorders-of-tickets-when-theyre-out-of-stock\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WooTickets selling backorders of tickets when they're out of stock. -\" \/>\n<meta property=\"og:description\" content=\"Hello all, I’ve got a bit of a sudden problem here. 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