{"id":1011265,"date":"2015-10-04T04:48:12","date_gmt":"2015-10-04T11:48:12","guid":{"rendered":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-are-not-sent-out-on-order-completion\/"},"modified":"2015-10-05T13:51:53","modified_gmt":"2015-10-05T20:51:53","slug":"tickets-are-not-sent-out-on-order-completion","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-are-not-sent-out-on-order-completion\/","title":{"rendered":"Tickets are not sent out on Order Completion"},"content":{"rendered":"<p>Hello all,<br \/>\nI&#8217;m new to Wootickets &#8211; I hope you can help. I have been testing the plug in and noticed that when some tickets are purchased the buyer does not receive and &#8220;order complete&#8217; email or their tickets. This seems to mostly be happening when people purchase through paypal. I use Genesis theme.<br \/>\nAre there any common errors i might be making here?<br \/>\nthanks,<br \/>\nJames<\/p>\n","protected":false},"template":"","class_list":["post-1011265","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tickets are not sent out on Order Completion -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-are-not-sent-out-on-order-completion\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tickets are not sent out on Order Completion -\" \/>\n<meta property=\"og:description\" content=\"Hello all, I&#8217;m new to Wootickets &#8211; I hope you can help. I have been testing the plug in and noticed that when some tickets are purchased the buyer does not receive and &#8220;order complete&#8217; email or their tickets. This seems to mostly be happening when people purchase through paypal. I use Genesis theme. 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I have been testing the plug in and noticed that when some tickets are purchased the buyer does not receive and &#8220;order complete&#8217; email or their tickets. This seems to mostly be happening when people purchase through paypal. I use Genesis theme. 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