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<oembed><version>1.0</version><provider_name/><provider_url>https://theeventscalendar.com/support</provider_url><author_name>Stacie</author_name><author_url>https://theeventscalendar.com/support/author/stacie/</author_url><title>Custom Details not collecting -</title><type>rich</type><width>600</width><height>338</height><html>&lt;blockquote class="wp-embedded-content" data-secret="9plxumq3Ra"&gt;&lt;a href="https://theeventscalendar.com/support/forums/topic/custom-details-not-collecting/"&gt;Custom Details not collecting&lt;/a&gt;&lt;/blockquote&gt;&lt;iframe sandbox="allow-scripts" security="restricted" src="https://theeventscalendar.com/support/forums/topic/custom-details-not-collecting/embed/#?secret=9plxumq3Ra" width="600" height="338" title="&#x201C;Custom Details not collecting&#x201D; &#x2014; " data-secret="9plxumq3Ra" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"&gt;&lt;/iframe&gt;&lt;script&gt;
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</html><description>the issue I had in an earlier support thread (https://theeventscalendar.com/support/forums/topic/customer-details-not-collected/) is happening again with the same client. We have required information set up on tickets for some of our events. (Type of project, custom lettering, etc.). But for some of the customers, the details are not being collected even though they are set to be [&hellip;]</description></oembed>
