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Help Desk User: weezypops

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    • Solved Closed
      Recurring events

      Posted by: weezypops
      Most Recent by: Victor on 2018/06/11 at 2:51pm in: Events Calendar PRO

      Just following on from my support ticket here: https://theeventscalendar.com/support/forums/topic/is-it-worth-me-renewing/ as requested. I had a problem with recurring events before and have come back to it after a few months to see if it was still happening …

    • 14
    • 6/11/18
    • Solved Closed
      Is it worth me renewing?

      Posted by: weezypops
      Most Recent by: Victor on 2018/05/07 at 5:21am in: Pre-Sales Questions

      Hi, I’ve been a customer for a while now and am due to renew but just don’t know if it’s worth my money to do so. I had a problem with recurring events before and have come back to it after a few months to see if it was still happening and i…

    • 4
    • 5/7/18
    • Solved Closed
      Where are my deleted events?

      Posted by: weezypops
      Most Recent by: Ratings Droid on 2017/09/07 at 9:36am in: Events Calendar PRO

      Hi, I’ve just discovered that lots of my events have vanished from my site. I thought maybe I could go into the trash section and see if I could re-add them from there but I don’t seem to have a trash folder any more! Where would this be? I’…

    • 4
    • 9/7/17
    • Solved Closed
      404 Error + Disappearing Events

      Posted by: weezypops
      Most Recent by: Ratings Droid on 2017/07/08 at 9:35am in: Events Calendar PRO

      Hi, I hope someone can help. Some of my events are coming up as 404: Page Not Found when I click into them, although they were working yesterday. I’ve been through all the things in the knowledgebase article here: https://theeventscalendar.com/knowledge…

    • 25
    • 7/8/17
    • Solved Closed
      Search Criteria

      Posted by: weezypops
      Most Recent by: Ratings Droid on 2017/03/29 at 9:35am in: Events Calendar PRO

      Hi, What factors determine which events are returned in a search? Is it just the text in the description? If so, is there a way to get it to look at tags too? I have the Filter Bar add on but am concerned that some events will be lost if people don’t th…

    • 4
    • 3/29/17
    • Solved Closed
      Combination of Views

      Posted by: weezypops
      Most Recent by: Ratings Droid on 2017/03/24 at 9:35am in: Events Calendar PRO

      Is it possible to have a combination of views on the front page? Ideally I would like to have the calendar view as the default but then with events listed underneath. Is this something I can do? Likewise, is it possible to change the default view depending on…

    • 6
    • 3/24/17
    • Solved Closed
      Upgrading to a Bundle

      Posted by: weezypops
      Most Recent by: Support Droid on 2017/03/22 at 9:35am in: Pre-Sales Questions

      Hi, I already have the pro version plus filter bar and community events, and am thinking about purchasing the event aggregator too. I just went to have a look at prices and can see that if I’d bought a bundle it would work out cheaper overall. Is there …

    • 4
    • 3/22/17
    • Solved Closed
      Multisite Options

      Posted by: weezypops
      Most Recent by: Support Droid on 2017/03/21 at 9:35am in: Pre-Sales Questions

      Hi, I’m moving my site over to a multisite installation, and want to use the Events Calendar Pro on one of the sites. I’ve already bought the Pro version, filter bar and community events, but upon installing got the message about needing a multisi…

    • 3
    • 3/21/17
    • Solved Closed
      No Available Filters

      Posted by: weezypops
      Most Recent by: Ratings Droid on 2017/03/21 at 9:35am in: Filter Bar

      Hi, I’ve installed the Filter Bar Plugin but I don’t seem to have any available filters to choose from! The screenshot below should show what I mean. What am I doing wrong? Thanks Louise

    • 4
    • 3/21/17
    • Solved Closed
      Can users claim events

      Posted by: weezypops
      Most Recent by: Ratings Droid on 2017/03/06 at 7:49am in: Community Events

      Is it possible to make events ‘claimable’ by users? I am allowing people to add events onto the calendar but it would also be great if they were able to claim and edit listings themselves via the front-end. Is this possible? Thanks!

    • 5
    • 3/6/17
    • Solved Closed
      Event Listing Page is Blank

      Posted by: weezypops
      Most Recent by: Cliff on 2017/02/28 at 3:36pm in: Events Calendar PRO

      Hi, I am just setting up the Events Calendar but am having a problem where the listings are just showing blank pages. I’ve set up a test event, and it’s showing in the calendar here: http://www.essexmums.com/thingstodo/events/month/ but when I cli…

    • 5
    • 2/28/17
    • Solved Closed
      No 'Distance' Filter

      Posted by: weezypops
      Most Recent by: Support Droid on 2015/07/07 at 6:30am in: Filter Bar

      Sorry, I feel like I’ve started a lot of threads today but I am just trying to get to grips with what I can and can’t do. On the settings page, it shows ‘distance’ as one of the filters I can choose but I can’t see this option on…

    • 4
    • 7/7/15
    • Solved Closed
      Tags and Searches

      Posted by: weezypops
      Most Recent by: Geoff on 2015/01/20 at 9:24am in: Events Calendar PRO

      Hi, I was wondering if the tags I allocate to my posts should be searchable with The Events Calendar, and if not, is there a way I could make them so. For example, I have a dance class listed, which is tagged with the word ‘dance’ yet doesn’…

    • 7
    • 1/20/15
    • Solved Closed
      Events have just vanished, not in trash

      Posted by: weezypops
      Most Recent by: Barry on 2015/01/02 at 2:27pm in: Events Calendar PRO

      Hi, I downloaded The Events Calendar a while ago to use to migrate my events listings from google calendar to something that looks and works a lot better but haven’t yet had a massive amount of time to commit to doing it. Yesterday I spent a few hours a…

    • 13
    • 1/2/15
    • Solved Closed
      Bug, corrupted events or something else?

      Posted by: weezypops
      Most Recent by: Barry on 2014/04/17 at 7:02am in: Filter Bar

      When I go to filter by categories, organisers and venues, there are some events that don’t show up the first time round. I have to reset filters and search again in order for them to appear. EG. If you go to here: http://www.essexmums.org/whatson/events…

    • 5
    • 4/17/14
    • Solved Closed
      Sorry, this key is out of installs

      Posted by: weezypops
      Most Recent by: Casey on 2014/04/03 at 6:42am in: Events Calendar PRO

      I’ve just updated The Events Calendar to the new version but with the PRO version I get a message saying I can’t update because my license key is out of installs. However, I only purchsed it a week ago – my key is valid until 03/27/2014! Wha…

    • 10
    • 4/3/14