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Solved ClosedChanged attendee field, info now missing
Hello, I recently changed the verbiage of one of my attendee meta fields on a ticket. Now when I export my attendee list all of the previously completed information that once was for that question with the old verbiage no longer appears. Is this still floatin…
Solved ClosedLimit ticket sale quantity leading to inactivity timeout?
Hello, I’ve been having an abundance of inactivity timeouts on a certain event. It only happens with one event, and happens to be the only event where I have a stock limit in place on all tickets, and is the only thing I can think of to cause the issue.…
Solved ClosedTicket Order form duplicated 4.7.2
On Salient theme, I updated Event Tickets and Event Tickets Plus to 4.7.2 and the ticket order form was duplicated on my event pages. It would also not let you add to cart, the warning please fill out all required fields kept coming up, even though they were …
Solved ClosedPopulate RSVP form if user logged in
Hi, If the user has an account on my website I’d like the RSVP form to auto populate their name and email. Is this something accomplished through the template? Thanks!
Solved ClosedDuplicate Tickets no Attendee Info
I’d like to report the same issue as this thread: https://theeventscalendar.com/support/forums/topic/duplicate-ticket-s-in-attendees-list-export/ I recently had a customer purchase 2 tickets on 11/25 using credit card (stripe gateway). The woocommerce o…
Solved ClosedRSVPs Not sending or recording
Hello, I recently noticed all RSVP functionality has stopped working. Users can still fill out RSVP form, submit, and receive a confirmation message however no email is sent nor RSVP recorded. I’ve tried deactivating plugins, and upgrading to latest ver…
Solved ClosedTicket start and end time broken
I’m having the same issue as this post: https://theeventscalendar.com/support/forums/topic/start-time-not-working-in-ticket-plus/ My tickets are disappearing because they keep reverting to 8a-5p.
Solved ClosedPlugin has crashed site- URGENT
Hi guys, This is really getting bad now. I have been working on not getting any attendee details on GoDaddy managed wordpress. Now suddenly without updating anything my live site running v4.3.3 won’t navigate to any page with TEC shortcode. As soon as I…
Solved ClosedDoes v126.96.36.199 fix fatal error?
I see the update included a fix for transients which I believed was causing the catchable fatal error. I am using the temporary fix listed in these threads, and wanted to make sure this was fixed in the latest update before I update. I see some other errors i…
Solved ClosedAbandoned Cart Suggestion for Attendee Information?
I’m looking to capture abandoned carts, but specifically tickets, and even more specifically tickets where attendees have entered their information already. I have tested a few, but they don’t show the attendee information and they require someone…
Solved ClosedRecurring Event Ticket Workaround
I understand that tickets for recurring events is in the works, and I can manage until then if I’m able to have a workaround of some sort. I am only using recurring on Free RSVPS currently: 1) Once the RSVP is complete, it reloads the page to the first …